Tokyo for First-Timers - United Hub

Tokyo for first-timers

By Nick Harper

With a population of more than 9 million people, Tokyo is the most populous city on the planet. A vast, sometimes chaotic, neon-soaked playground that never sleeps, the city can feel daunting to the first-time visitor. Yet Tokyo is surprisingly manageable, as its 23 'wards' are easy to navigate via the city's world-class transportation system.

Search flights

With so many options, knowing where to go and what to see on your first visit isn't easy. To help guide your trip, consider the following tips — enough to fill a few days in the city.

Getting into the city

Most international flights arrive into Narita International Airport (NRT) located just 37 miles outside Tokyo, but we also have international flights arriving arriving into Haneda International Airport (HND) from San Francisco, and starting March 28, 2020, new nonstop service will operate from Chicago, Los Angeles, NewYork/Newark, and Washington D.C. (subject to Government approval). From Narita, the city center can be easily reached by bus, train or taxi. The quickest option is the JR Narita Express (NEX), which takes about 60 minutes and departs twice every hour. From Haneda, Tokyo is located less than 30 minutes from this airport and can easily be reached by bus, train or taxi

Some international flights arrive into Haneda Airport, also located outside the city center and easily connected through public transportation.

Tokyo U-Bahn

Where to stay

In a city so vast, you'll need to check in somewhere close to the main attractions or close to Tokyo's subway stations — the quickest and cheapest way to navigate the center. (Note: Taxis are the only form of transportation that runs all night but can be expensive.) Shinjuku, Ginza, Shibuya, Roppongi and Tokyo Station are excellent areas to stay with multiple hotel options and subway stops.

While it's possible to find accommodation to suit even the tightest of budgets, Tokyo does glitz very well. If your budget allows it, book at least one night in luxury — The Ritz Carlton, The Peninsula Tokyo and Aman Tokyo are just three opulent options among many. For added kudos, live like a movie star and check in at the Park Hyatt Tokyo, the hotel featured in the movie, Lost In Translation.

What to see and do

Seeing everything Tokyo has to offer requires more than a few days, but if you only have a few days, the following should be toward the top of your must-see list. To get your bearings and appreciate the size and scale of the city, visit one of Tokyo's many observation decks. At 2,080 ft tall, the Tokyo Skytree is currently the highest in the city, but Tokyo Tower and Toranomon Hills are also impressive. For the full neon-lit effect, head up at night.

Embrace your jet lag, rise crazy early and head for Tsukiji Market, not for the fruit, vegetables or flowers on sale there, but for the seafood. The world's biggest seafood market is an experience not to be missed, particularly its live tuna auctions that begin at 5 a.m. You'll have to visit soon though: beginning in November of 2018, the iconic market will reopen slightly further east as Toyosu Fish Market.

Shibuya Crossing from top view in Tokyo

In Tokyo, all roads seemingly lead to Shibuya Crossing — possibly the busiest intersection in the world. When the lights turn red, hundreds and often thousands set off in all directions. Walking, dodging and even taking selfies is an art form in itself.

For a sense of the city's history, add Tokyo's largest and most famous shinto shrine to your itinerary. Meiji Jingu is surrounded by 175 acres of forest in central Tokyo and reached via a long forest path marked by towering gates (torii). The city's oldest and most photographed temple is Sensoji Temple, accessed through the massive Kaminari-mon (Thunder Gate).

If you're limited on time, you'll need to choose museums wisely. The best of a broad bunch is the Tokyo National Museum. It houses the world's largest collection of Japanese art, including Buddhist statues, vibrant kimonos and samurai swords. Visit the Tokyo National Museum and you're on the doorstep of one of Tokyo's best green spaces. Ueno Park is also home to Ueno Zoo, which opened in 1882 and allows you to get up close with its giant panda bears.

Sensoji Temple around Asakusa area in Japan


To experience Kabuki-classical Japanese dance-drama, head to the grand Kabukiza Theater in Ginza. It offers three performances a day or, if you just want to stop by, one-act tickets. Alternatively, you might prefer to witness the national sport of Sumo Wrestling in all its glory. Ryoguku Kokugikan (Sumo Hall) hosts Grand Tournaments in January, May and September, each spread across 15 days. If you visit outside of these tournament times, it's possible to take a tour of a sumo 'stable' and watch the athletes in action.

If you came to shop, you're in luck. Nakamise Dori and Omotesando Avenue are shopping musts for different things, the former for souvenirs, the latter for boutique stores along Tokyo's version of the Champs-Élysées in Paris. Follow Omotesando until you reach Harajuku, where Tokyo's trailblazing tribes ferment their new and ever more daring fashion statements.

Despite being so densely populated, Tokyo is a city of many green spaces. Visit in spring and you'll see the city (and country) covered in pink blossoms —hanami season. Many of the city's parks and green spaces are in full color as winter gives way to spring. Shinjuku Gyoen National Garden, Chidorigafuchi and Ueno Park are three jaw-dropping options.

Mt. Fuji with fall colors in Japan.

Last but not least is Mount Fuji, Japan's highest and most prominent mountain. While it's tempting to make the journey out to Mount Fuji, 60 miles southwest of the city, you really need a full day to scale its 12,388-foot-high summit to experience it properly. If time is tight, but you really want to experience that view, the solution is easy. An hour north of Tokyo is Fujimi Terrace in the Kanto region. It's not the only place affording views of the iconic mountain, but it's considered the best and worth the journey.

Where to eat

While Tokyo proudly boasts more Michelin stars than any other city, that's not what makes eating here such a life-affirming experience. More important than the fact you can eat the best sushi in your life made by one of the city's most celebrated chefs is that the greatest ramen noodles or yakitori (grilled chicken) you'll ever eat can be served by a street vendor in the middle of nowhere.

Sushi on a wooden set.

For the highest of the high end, try three-Michelin-starred Kanda, if you can reserve one of the eight seats along its wooden counter. For surely the cheapest Michelin-starred food you'll ever taste, try ramen restaurant Tsuta — but expect long, long lines.

Alternatively, but every bit as good, look for a neighborhood izakaya — a cross between a tapas bar and an English pub — to eat and drink like (and with) the locals. Kushirokuya, Kagaya and Gonpachi are excellent options — the latter reputedly an inspiration for the movie Kill Bill's iconic fight scene.

Wherever and whatever you eat, be aware that in almost all restaurants, tipping is not expected.

When to visit

Spring and autumn are the best times to visit, with the city in full color. Plus, during both seasons, rainfall is low and temperatures are mild. It's best to avoid mid-June to mid-July during the city's rainy season.

Getting there

United Airlines offers customers more nonstop fights to Tokyo than any US carrier, flying into both Haneda and Narita airports. For details and to book your tip, visit united.com or use the United app. Don't forget to share your story on social media with the #MyUnitedJourney hashtag once you arrive.

Search flights

An update from our CEO, Oscar Munoz

By Oscar Munoz, CEO, United Airlines , March 27, 2020

To our customers,

I hope this note finds you and your loved ones healthy and well.

It is safe to say these past weeks have been among some of the most tumultuous and emotional that any of us can remember in our lifetimes. The impact of the coronavirus outbreak has been felt by individuals and families, companies and communities, across the United States and around the world.

The response to this crisis has been extraordinary; as much for what it has required from our society as for what it has revealed of us as a people.

Far from causing division and discord, this crisis and the social distancing it has required, has allowed us to witness something profound and moving about ourselves: our fond and deeply felt wish to be connected with one another.

The role of connector is one we're privileged to play in the moments that matter most in your life – weddings and graduations, birthdays and business trips, events large and small – and it's that responsibility that motivates us most to get back to our regular service, as soon as possible.

That is why it is so important our government acted on a comprehensive relief act to ensure our airline – and our industry – are ready and able to serve you again when this crisis abates.

I want to relay to you, in as deeply personal a way I can, the heartfelt appreciation of my 100,000 United team members and their families for this vital public assistance to keep America and United flying for you.

This support will save jobs in our business and many others. And it allows us time to make decisions about the future of our airline to ensure that we can offer you the service you deserve and have come to expect as our customers.

While consumer demand has fallen, we have seen the need for our service and capabilities shifted. And, we've adapted to help meet those needs.

Right now, aircraft flying the United livery and insignia, flown by our aviation professionals, have been repurposed to deliver vital medical supplies and goods to some of the places that need it most. We're also using several of our idle widebody aircraft to use as dedicated charter cargo flights, at least 40 times per week, to transfer freight to and from U.S. locations as well as to key international business locations. At the same time, we are working in concert with the U.S. State Department to bring stranded Americans who are trying to return home back to their loved ones.

While much remains uncertain right now, one thing is for sure: this crisis will pass. Our nation and communities will recover and United will return to service you, our customers. When that happens, we want you to fly United with even greater pride because of the actions we took on behalf of our customers, our employees and everyone we serve.

Stay safe and be well,

Oscar Munoz
CEO

Working to bring people home – repatriation flights underway

By The Hub team , March 26, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

This week, we are operating 21 flights from Panama City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, to bring nearly 2,500 Americans home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

Map showing reinstated international flights to help bring customers home during COVID-19 crisis.

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

Domestic and international schedule reductions

By The Hub team , March 25, 2020

While travel demand and government restrictions continue to impact our schedule, we know some people around the globe are displaced and still need to get home. While our international schedule will be reduced by about 90% in April, we will continue flying six daily operations to and from the following destinations — covering Asia, Australia, Latin America, the Middle East and Europe — in an effort to get customers where they need to be. This remains a fluid situation, but United continues to play a role in connecting people and uniting the world, especially in these challenging times. Learn more about what we're doing to keep customers and employees safe.

Flights continuing from now through May schedule:

  • New York/Newark – Frankfurt (Flights 960/961)
  • New York/Newark – London (Flights 16/17)
  • New York/Newark – Tel Aviv (Flights 90/91)
  • Houston – Sao Paulo (Flights 62/63)
  • San Francisco – Tokyo-Narita (Flights 837/838)
  • San Francisco – Sydney (Flights 863/870)

In addition to the above, we will continue to operate the following flights to help displaced customers who still need to get home. In destinations where government actions have barred us from flying, we are actively looking for ways to bring customers who have been impacted by travel restrictions back to the United States. This includes working with the U.S. State Department and the local governments to gain permission to operate service.

Atlantic

The following flights will continue through March 28 westbound:

  • New York/Newark – Amsterdam (Flights 70/71)
  • New York/Newark – Munich (Flights 30/31)
  • New York/Newark – Brussels (Flights 999/998)
  • New York/Newark – Cape Town (Flights 1122/1123)
  • Washington-Dulles – London (Flights 918/919)
  • San Francisco – Frankfurt (Flights 58/59)

The final westbound departures on all other Atlantic routes will take place on March 25.

Pacific

  • We will continue to fly San Francisco-Seoul (Flights 893/892) through March 29 and San Francisco-Tahiti (Flights 115/114) through March 28.
  • Our final eastbound departures on all other Pacific routes will take place on March 25.
  • We will maintain some Guam flights as well as a portion of our Island Hopper service.
  • Hawaii's governor issued a mandatory 14-day self-quarantine order for all travelers arriving or returning to Hawaii. Travelers must complete a Hawaii Department of Agriculture form that will be distributed on board their flight which will also include the requirements for the 14-day quarantine, as well as the penalties. You must show a government issued ID upon arrival along with your form. You can find more information on the governor's website.

Latin America/South America

  • We will continue to fly Newark/New York – Sao Paulo (Flights 149/148) through March 27 outbound.
  • The last southbound departures on most other routes will take place March 24.

Mexico

  • We will reduce our Mexico operation over the next five days. After March 24, we will maintain a small number of daytime flights to certain destinations in Mexico — more to come in the next few days.

Canada

  • We will suspend all flying to Canada effective April 1.

In destinations where government actions have barred us from flying, we are actively looking for ways to bring customers who have been impacted by travel restrictions back to the United States. This includes working with the U.S. State Department and the local governments to gain permission to operate service.

The revised international schedule will be viewable on united.com on Sunday, March 22. We will continue to update our customers with information as it's available.

If you're scheduled to travel through May 31, 2020, and would like to change your plans, there is no fee to do so, regardless of when you purchased your ticket or where you're traveling. Please visit united.com for more information, or reference our step-by-step guide on how to change your flight, cancel and rebook later.

For any customer, including residents from other countries, whose international travel is disrupted by more than six hours because of schedule changes resulting from government restrictions, they will retain a travel credit equal to the value of their ticket. That credit can be used towards any flight, to any destination, for 12 months from the time of purchase. If the customer chooses not to use the credit, they will receive a cash refund at the end of that 12-month period.We continue to aggressively manage the impact of the coronavirus (COVID-19) outbreak on our employees, our customers and our business. Due to government mandates or restrictions in place prohibiting travel, we are reducing our international schedule by 95% for April. The revised international schedule will be viewable on united.com on Sunday, March 22.

Domestic schedule

We're also making changes to our domestic schedule. While we don't plan to suspend service to any single U.S. city now — with the exception of Mammoth Lakes and Stockton, CA — we are closely monitoring demand as well as changes in state and local curfews and government restrictions across the U.S. and will adjust our schedule accordingly throughout the month.

Additionally, today we announced a further reduction in our domestic schedule — the changes will result in a 52% overall domestic reduction from a previous 42%, and our overall capacity will now be down 68% overall.

Hub city Route suspensions Remaining service
Denver Arcata/Eureka
Amarillo
Kona
Kauai Island
SFO
IAH
SFO
SFO
New York/Newark Akron/Canton
Grand Rapids
Hilton Head
Honolulu
Milwaukee
Madison
Omaha
Portland, Oregon
Providence
Seattle
Salt Lake City
Sacramento
Knoxville
Fayetteville
ORD
ORD, DEN
IAD
ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN
ORD, DEN
ORD, IAH, DEN
ORD, IAH, DEN, SFO
IAD, ORD
IAD, ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN, SFO, LAX
IAD, ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN
Washington-Dulles Grand Rapids
Portland, Oregon
Sacramento
ORD, DEN
ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN, SFO, LAX
Houston Hartford
Boise
Grand Rapids
Lexington
Ontario, California
Palm Springs
San Jose, California
Akron/Canton
Reno
IAD, ORD, DEN
ORD, DEN, SFO, LAX
ORD
ORD, DEN
IAD, ORD
DEN, SFO
DEN, SFO, LAX
DEN, SFO
DEN
Los Angeles Arcata/Eureka
Austin
Boston
Baltimore
Bozeman
Cleveland
Kona
Kauai Island
Orlando
Madison
Kahului
Redding
Reno
San Antonio
St George
SFO
EWR, IAD, ORD, IAH, DEN, SFO
EWR, IAD, ORD, IAH, DEN, SFO
ORD, IAH, DEN
DEN
EWR, IAD, ORD, IAH, DEN, SFO
SFO
SFO
EWR, IAD, ORD, IAH, DEN, SFO
ORD, DEN
DEN, SFO
SFO
DEN, SFO
EWR, IAD, ORD, IAH, DEN
DEN
Chicago Asheville
Bismarck/Mandan
Bozeman
Kearney
Panama City
Eugene
Fresno
Spokane
Hilton Head
Wilmington
Jackson
Kahului
Palm Springs
Reno
San Jose
Valparaiso
IAD
DEN
DEN
DEN
IAH
DEN, SFO, LAX
DEN, SFO, LAX
DEN, SFO
IAD
IAD
IAH
DEN, SFO
DEN, SFO, LAX
DEN, SFO
DEN
IAH
San Francisco Atlanta
Nashville
Baltimore
Bozeman
Columbus
Detroit
Fort Lauderdale
Indianapolis
Kansas City
Madison
New Orleans
Omaha
Philadelphia
Pittsburgh
Raleigh/Durham
San Antonio
St Louis
Tampa
Fayetteville
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
ORD, IAH, DEN
DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
ORD, DEN
EWR, IAD, ORD, IAH, DEN
ORD, IAH, DEN
ORD, IAH, DEN
ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
ORD, IAH, DEN
Scroll to top