United and The Trotter Project Team Up to Further Enhance Customers' In-Flight Dining Experience - United Hub

United Airlines and The Trotter Project Team Up to Further Enhance Customers' In-flight Dining Experience

-- United and Trotter-affiliated chefs cook up flavorful new menu options
April 28, 2015

CHICAGO, April 28, 2015 /PRNewswire/ -- United Airlines and The Trotter Project are joining together to boost travelers' in-flight dining experience, with alumni chefs of Charlie Trotter's legendary Chicago restaurant and their culinary peers working with the airline to design new premium-cabin and United Economy meals.

United will also be the official airline of The Trotter Project, a nonprofit organization committed to continuing Chef Trotter's legacy through mentoring and internship programs for youth interested in the culinary arts.

"Our partnership with The Trotter Project is an excellent addition to the investment we are making in products and services for our customers, from booking until they reach their final destinations," said Sandra Pineau-Boddison, United's senior vice president of customers. "By pairing our team of chefs with those affiliated with The Trotter Project, we will continue to offer our customers innovative dining options."

"Our relationship with United is a natural fit, given Chef Charlie Trotter's history as one of its celebrity chefs," said Derrek Hull, executive director of The Trotter Project. "Through this exciting, new partnership, his alumni and culinary supporters will continue that spirit of service and excellence. We look forward to further elevating the in-flight dining experience for United's customers and providing more opportunities to the next generation of great culinary talent."

United and The Trotter Project hosted their first menu-development workshop in March, with United's team of chefs joining the following Trotter alumni and culinary supporters of the organization:

  • Richie Farina, former executive chef at Chicago's Michelin-starred Moto Restaurant and contestant on reality show "Top Chef"; 
  • Della Gossett of Spago Beverly Hills;
  • David LeFevre of Manhattan Beach Post and Fishing with Dynamite restaurants, in Manhattan Beach, California;
  • Mitchell Nordby, sous chef at Parallel 37 at The Ritz Carlton, San Francisco;
  • Christian Ramos of Virginia's, a new restaurant in New York City's East Village neighborhood, and formerly of New York's Per Se restaurant;
  • Priscila Satkoff of Chicago's Salpicon restaurant and a Chicago Chefs Hall of Fame inductee;
  • Michael Taus, vice president of The Trotter Project and owner of Chicago restaurant Taus Authentic; and
  • Guillermo Tellez-Cruz, Charlie Trotter's chef de cuisine and executive chef at Flora's Field Kitchen in Los Cabos, Mexico.

During the workshop, the chefs developed new menu ideas for United BusinessFirst customers on the airline's p.s. Premium Service and for United's economy-cabin Choice Menu Bistro on Board. Customers may get a taste of the new meals in the coming months.

United and Trotter-affiliated chefs plan to team up again later this year, as they continue to redesign customers' onboard culinary experience. For more information, visit www.united.com/thetrotterproject.

The new collaboration between the airline and the nonprofit organization will receive advertising support from Conde Nast Traveler, the official media partner of The Trotter Project. Conde Nast Traveler is also producing a short film documenting the partnership from kitchen to cabin, which customers will be able to view on United flights worldwide.

A photo of participating United and Trotter-affiliated chefs with Charlie Trotter's brother, Scott Trotter, is available on United's newsroom: http://newsroom.unitedcontinentalholdings.com/trotterproject.

United's Airport and In-flight Investments

United's partnership with The Trotter Project furthers the airline's commitment to the travel experience, with improvements this year to food and beverage service in-flight and in airport clubs. United has:

  • Introduced delicious new premium-cabin meals and snacks on flights within North America, and expanded premium-cabin meal service to include flights of at least 800 miles;
  • Replaced snack boxes with freshly prepared entrées served on chinaware, in premium cabins on United Express regional-jet service of at least 800 miles; and
  • Debuted an all-new complimentary food menu for United Clubs worldwide, with customers currently enjoying the new fresh and healthy options at locations in Chicago, Houston, New York/Newark and Denver, and expanding the menu to other locations this year.   

Also, beginning June 1, the airline will offer significantly upgraded food and beverage service – including multi-course meals, complimentary beer and wine and a new option to purchase premium snacks – for customers in United Economy on many long-haul international flights.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 373 airports across six continents. In 2014, United and United Express operated nearly two million flights carrying 138 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates nearly 700 mainline aircraft, and this year, the airline anticipates taking delivery of 34 new Boeing aircraft, including the 787-9 and the 737-900ER. United is also welcoming 49 new Embraer E175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

About The Trotter Project

The Trotter Project, an alumni-driven initiative, seeks to unite those interested in the culinary arts, along with the hospitality and service industries, through a variety of events and programs designed to educate and inspire. The Trotter Project engages youth in mentorship and internship programs that help open doors and inspire minds through the culinary arts. Learn more at www.thetrotterproject.org, and follow us on Twitter @TrotterProject, Facebook, Instagram and YouTube.

 

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SOURCE United Airlines

For further information: Karen May, United Airlines, (872) 825-4176, karen.may@united.com, or Derrek Hull, The Trotter Project, 312-914-0012, dhull@thetrotterproject.org

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The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
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CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

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CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

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CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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CHICAGO, Sept. 1, 2021 /PRNewswire/ -- United (NASDAQ:UAL) will present at the 14th Annual Cowen Global Transportation & Sustainable Mobility Conference on Thursday, September 9. The presentation will begin at 10:30 a.m. CT / 11:30 a.m. ET.

United Invites MileagePlus Members to Donate Miles to Help Afghanistan Evacuee Aid Efforts

MileagePlus®Members can donate miles to non-profits providing air travel, medical care and meals to Afghan evacuees through United's mile crowd-sourcing platform, Miles on a Mission

August 31, 2021

CHICAGO, Aug. 31, 2021 /PRNewswire/ -- United today announced that its MileagePlus members can help in the Afghanistan relief effort by participating in the airline's mile-raising platform, Miles on a Mission, and donate to three non-profit organizations that are using air travel to transport and support Afghan citizens. As part of this campaign, United will match all donations up to five million miles.

United Customers Can Now Access 3,000 COVID Testing Locations at Albertson Companies and Walmart Through Airline's Mobile App and Website

Airline's digital channels now offer customers easy access to more than 3,000 testing locations via Accenture and CLX Health's TrustAssure™ Platform integration
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CHICAGO, Aug. 19, 2021 /PRNewswire/ -- Starting today, United customers can access even more COVID testing locations, including more than 3,000 new Walmart and Albertson Companies locations across the U.S., through the airline's website and mobile app in the Travel Ready Center. Customers can now easily book COVID-19 testing appointments at more than 3,800 total testing providers powered by Accenture technology and the CLX Health's TrustAssure™ network and have their results delivered within 4 to 48 hours of their test and directly submitted to United's website and mobile app to be reviewed for their flight.

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August 04, 2021

CHICAGO, Aug. 4, 2021 /PRNewswire/ -- As football fans across the U.S. get ready to cheer on their favorite teams on the road this fall, United is adding new routes, more flights and flying planes with more seats to give diehard fans every chance to get in on action on their rival's home turf. To meet an expected increase in demand for fans to travel to watch their favorite teams in person this season, United is adding 74 flights, including 52 new direct flights between college towns and professional football markets on gameday weekends this September through November. The airline will operate three times more direct flights to college towns this year than it did in 2019.

United Awards Free Flights for a Year to Winners of "Your Shot to Fly" Sweepstakes

Grand prize winners live in Bradenton, FL; Cleveland, OH; Goodyear, AZ; Oakland, CA and San Francisco, CA
July 29, 2021

CHICAGO, July 29, 2021 /PRNewswire/ -- United Airlines today announced the five lucky grand prize winners of its "Your Shot to Fly" sweepstakes, who will each get to fly anywhere in the world United flies with a companion over the course of the next year. The winners of the "Your Shot to Fly" sweepstakes are:

  • Ashley Cronkhite from Bradenton, FL
  • Robert Simicak from Cleveland, OH
  • Sean Husmoe from Goodyear, AZ
  • Lauren Aldredge from Oakland CA
  • Lauren M. from San Francisco, CA

The sweepstakes was in support of the Biden administration's ongoing national effort to encourage more people to get their COVID-19 vaccination and encouraged United's MileagePlus® loyalty members to upload their vaccine records to United. In less than a month, more than one million MileagePlus members uploaded their vaccine cards to the United app and website for a shot to win one of the grand prizes. In June the airline awarded 30 first prize winners with a pair of roundtrip tickets anywhere United flies.

United First U.S. Airline to Offer Economy Customers Option to Pre-Order Snacks and Beverages

New pre-order option builds on the airline's contactless payment technology and is another example of the customer experience transformation underway at United
July 28, 2021

CHICAGO, July 28, 2021 /PRNewswire/ -- Starting today on select flights, all United customers – no matter what cabin of service they're flying in – can use the airline's award-winning mobile app and website to pre-order meals, snacks and beverages up to five days before they're scheduled to travel. United is the first and only U.S. airline to offer economy customers the option to pre-order snacks and beverages, a reflection of the customer experience transformation underway at the airline.



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In August, United is adding a second daily flight from Washington, D.C. to London
July 28, 2021

CHICAGO, July 28, 2021 /PRNewswire/ -- With today's announcement of England reopening to fully vaccinated travelers from the U.S. beginning Aug 2, United Airlines is making it easier for business and leisure customers to jet across the pond with the addition of flights to London. In August, United will have six daily flights between the U.S. and London, including a second daily flight from Washington, D.C. and increasing service from Houston to daily. United looks forward to resuming additional London service in the coming months as well as launching new nonstop service between Boston and London. Customers traveling to England must be fully vaccinated in the U.S. with vaccines that have been approved by the FDA and must take a test before departure as well as a PCR test within the first two days of arrival. Passengers vaccinated in the U.S. will also need to complete a passenger locator form prior to traveling to England and provide proof of U.S. residency.

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CHICAGO, July 20, 2021 /PRNewswire/ -- United Airlines (UAL) today announced second-quarter 2021 financial results. The company now expects positive adjusted pre-tax income¹ in the third and fourth quarters of 2021 as travel demand rebounds.

The company's second quarter performance largely exceeded original expectations as international long haul and business travel accelerated even faster than anticipated, together with continued yield improvement. Looking ahead, the company expects continued gains as more businesses return by end of summer and into 2022, with a full recovery in demand anticipated by 2023.

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