Update on Typhoon Mangkhut - United Hub

Update on Typhoon Mangkhut

By United Airlines

September 16, 2018

Typhoon Mangkhut passed through Hong Kong (HKG) on Sunday morning local time, producing strong winds and heavy rain. The storm has continued to move west of the city, with significant wind gusts in the region.

The airport remains closed until the first arrival and departure on Monday, September 17, and we plan to resume normal operations on Tuesday, September 18.

A travel waiver has been issued for flights to and from Hong Kong on September 15 to September 17. We advise customers traveling to and from Hong Kong this weekend and into next week to check their flights on united.com or the United app for the latest flight status information as many flights have been cancelled through September 17.

The safety of our employees and customers is our top priority and greatest responsibility. We'll continue to monitor the storm closely.

Stay tuned for more information as the storm progresses.

September 14, 2018

Typhoon Mangkhut is making its way toward Manila (MNL) and Hong Kong (HKG) as a powerful super typhoon. It is expected to impact Manila on Saturday morning local time and Hong Kong is currently projected to be impacted Sunday afternoon into early Monday local time.

A travel waiver has been issued for flights to and from Hong Kong on September 15 to September 17. We advise customers traveling to and from Hong Kong this weekend and into next week to check their flights on united.com or the United app for the latest flight status information as many flights have been cancelled today through September 17.

We're monitoring the storm closely. As always, the safety of our employees and customers is our top priority and greatest responsibility.

Stay tuned for more information as the storm progresses.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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