The Well-Traveled Guide to 2018 - United Hub

The well-traveled guide to 2018

By The Hub team , January 09, 2018

As wellness enters the mainstream, the tourism industry is doubling down on ways travelers can take their healthy habits on the road. And we're not just talking about hotel gyms and in-room massages; destinations around the globe are including cutting-edge treatments, holistic practices, and even mystical modalities (hello, shamanic healing) in their offerings. Whether you're seeking a really good sweat or want to experience truly restful sleep, here are five emerging wellness trends that will have you feeling good—no matter where you go.

Shamanic Healing Leaves the Fringe

The peaceful cenote-side digs at Chabl\u00e9 ResortThe peaceful cenote-side digs at Chablé Resort

It's not just people backpacking through South America who are raving about shamanic ceremonies; today, some of the most elevated spa programs in the world are incorporating the ancient practice into their menus for next-level healing.

The Yucatán Peninsula's recently opened Chablé Resort (built around a cenote, a natural sinkhole believed by the Mayans to be a sacred power source) brought in a shaman to devise its wellness treatments, which include janzu water massages and temazcal (or Mayan sweat lodge) ceremonies alongside more Western-style facials and body work—all performed by therapists clad in linen jumpsuits from Mexico City–based designer Bianca Bejos. “What makes shamanism such a powerful wellness tool is that it's rooted in nature," says Chablé's spa director, Carmelina Montelongo. “The main reaction from our guests to shamanic treatments is curiosity at the beginning and the feeling of surprise by the end, when they discover another way of life and guidance to go back to the original form of all things."

A singing bowl treatment at Faena Hotel Miami BeachA singing bowl treatment at Faena Hotel Miami Beach

Stateside, the Tierra Santa Healing House at Faena Hotel Miami Beach also consulted with a shaman while drawing up its wellness menu. The brightly decorated 22,000-square-foot sanctuary offers palo santo and singing bowl treatments and a fully appointed wet spa whose centerpiece is a göbek taşi—a raised platform common in Turkish baths—made of Amazonite stone.

For a complete energy reboot, book a session with Jon Rasmussen, the resident shaman at Post Ranch Inn. Drums, feathers, and chanting abound, yes, but the mystical tools he uses differ depending on the “journey." No matter the implements on hand, don't be surprised if your 90 minutes ends with a tear-filled breakthrough—or just the uncanny feeling that an invisible weight's been lifted off your shoulders.

The healing waters at Chabl\u00e9The healing waters at Chablé

Art Therapy Gets Its Due

An artist-designed room at Toronto's Gladstone Hotel

Art therapy has long been deployed as a tool for stress relief, but you no longer have to fit your brushes and easel into your suitcase to experience it when you're away from home. In addition to its artist-designed rooms and a gallery space programmed by Ryerson University's School of Image Arts, Toronto's Gladstone Hotel offers watercolor and coloring workshops—as well as the longest-running life drawing class in the city, led by Walt Ruston every Wednesday night. (He's been hosting the class for 30 years.)

At Brooklyn's cityWell, a boutique bathhouse spanning the first floor of a charming brownstone building, visitors are encouraged to spend their downtime between steam-room sessions and dips in the outdoor tub putting colored pencil to paper in one of the adult coloring books stacked next to fashion magazines.

This pastime isn't exclusive to hipsters, either; the Mandarin Oriental's digital wellness program, developed with the help of the Mayo Clinic, includes coloring sheets in select spa relaxation rooms, with the goal of getting guests to spend less time on their phones pre- and post-facial. In cities like Las Vegas, where distractions abound, it's a serene yet nonetheless entertaining respite. “Holistic benefits include a still and calm mind," says Jennifer Lynn, the senior director of spa and wellness for the Mandarin Oriental Las Vegas. “These mindful exercises in which we focus our attention inward help us to stop the mental chatter and create space for clearheaded thoughts."

Silence Is the New Luxury

Eremito, a wellness \u201cmonastery" in UmbriaEremito, a wellness "monastery" in Umbria

With the constant buzz of work meetings, subway chatter, and phone notifications, travelers are increasingly seeking out experiences that help block out all the noise—from the literal to the digital.

Villa Stephanie in the German spa town Baden-Baden (less than two hours from Frankfurt) recently introduced what's been dubbed a “kill switch," allowing exhausted visitors to turn off the internet in their room with the press of a button. “As noise pollution is a modern thing, there's a growing demand for places that offer quiet reflection," says Bärbel Göhner, the resort's head of communications. “Silence is a constant companion at Villa Stephanie."

Other than at check-in and while ordering at the restaurant, the only sound you'll hear at Silent Spa at Therme Laa, located about an hour outside Vienna, is running water. The recently opened space discourages guests from small talk while soaking in its dramatic pools.

Austria's Silent Spa at Therme Laa

And for a truly noise-free experience, book a stay at a wellness “monastery" like Eremito in Umbria, Italy. The getaway takes its code of silence quite seriously, swapping out religious prayer (the property is, in fact, a former monastery) for meditation, yoga, and hikes through its 7,000 acres. The austere, stone-walled buildings may tempt you to whip out your phone to post mid-contemplation photos on Instagram, but don't bother—there's no Wi-Fi or phone signal on the premises. Luckily, a 2013 Duke University study found that two hours of silence a day boost cell development in the region of the brain related to memory, so your mental snapshot of the restful vacation will actually be even more vivid.

Eremito's austere interiorEremito's austere interior

A Good Night's Sleep Goes Next Level

A room at the Six Senses Douro Valley in PortugalA room at the Six Senses Douro Valley in Portugal

It's not just your waking hours that can be optimized. An increasing number of destinations are focusing on sleep time as a way to maximize wellness, and with the CDC estimating that one in three Americans don't get enough sleep (and 50 to 70 million struggle with some kind of disorder), the programs on offer go way beyond your typical turn-down service.

At many Six Senses locations, including in the Douro Valley, Portugal, guests looking to fine-tune their zzz's can take a pre-visit online questionnaire developed by renowned clinical psychologist Dr. Michael J. Breus, which not only entitles them to an individual assessment (with spa treatment suggestions included) but also to a dedicated Sleep Ambassador who preps their room and checks in daily to provide support in case, say, their handmade lambswool mattress isn't quite right. The aim is to impart habits that can be replicated anywhere—even if you live on the noisiest of streets. “It's impossible to help others toward wellness goals without having sleep be a critical factor," says Dr. Breus. “We wanted to help people learn how to get [truly amazing] sleep when at home or during other travel."

Similarly, the Rest & Renew program at New York City's The Benjamin proffers a curated range of pillows (selected according to preferred sleep position) and access to a support team 24/7, and all Conrad Hotel & Resorts guests can avail themselves of an extensive pillow menu.

If you're truly looking to reset your nighttime habits, however, opt for a multiday sleep retreat at one of the locations of U.K. luxury spa-hotel Champneys. Between the treatment sessions and aromatherapy massages, good sleep habits just might be the souvenir you take back with you.

Sauna Spaces Get Dramatic

Helsinki's newly opened L\u00f6yly sauna complexHelsinki's newly opened Löyly sauna complex

The health benefits of sauna—from moderating blood pressure to reducing the risk of Alzheimer's—are impressive, but the sweat-inducing spaces themselves are now providing the real “wow" factor.

In Finland, where it's estimated that there are 3.3 million saunas for a population of just 5.5 million, Löyly stands out for its breathtaking, undulating structure, perched on the edge of the Baltic Sea in Helsinki. Behind the wooden slats—all made from sustainable materials in what is the country's first FSC-certified building—are three different saunas, a Scandinavian minimalist-chic relaxation room, a restaurant that serves locally sourced dishes like reindeer fillet and roasted celeriac soup, and a swimming area to cool off in the sea itself. (Despite its modern appearances, Löyly sticks to local tradition in winter and drills a hole in the ice for year-round dips.) “All Finns have a sauna at home, however, up until now, tourists visiting Helsinki haven't really been able to experience a true, traditional Finnish sauna with all of the key elements," says Jasper Pääkkönen, an actor who, along with parliament member Antero Vartia, opened Löyly in 2016. “Our modest aim was to build the mother of all saunas, kind of like a flagship of what is so extremely important to all Finns."

Not to be outdone, the Norwegians offer a place to reboot your lymphatic system while soaking up the local arts scene with Salt, a nomadic, 54,000-square-foot installation that is stationed in Oslo through October 2018 (the island of Sandhornøya, located north of the Arctic Circle, was its previous home). The largest of the A-frame buildings, inspired by traditional fish-drying racks and designed by Sami Rintala, holds drop-in hours on the weekend—but if the mere thought of going shirtless beside 99 strangers is enough to make you sweat, you can book a two-hour private session in one of the other smaller sauna spaces. No matter where you sit, you'll enjoy direct views of the city's famed opera house.

And it's not only Scandinavia that has a lock on impressive thermotherapy spaces. Nordik Spa-Nature, just 20 minutes north of Ottawa, Ontario, boasts seven dry saunas, two wet steam saunas, and four cold plunge pools on its sprawling, often snow-covered property.

L\u00f6yly's chic and sustainable wooden slat designLöyly's chic and sustainable wooden slat design

An update from our CEO, Oscar Munoz

By Oscar Munoz, CEO, United Airlines , March 27, 2020

To our customers,

I hope this note finds you and your loved ones healthy and well.

It is safe to say these past weeks have been among some of the most tumultuous and emotional that any of us can remember in our lifetimes. The impact of the coronavirus outbreak has been felt by individuals and families, companies and communities, across the United States and around the world.

The response to this crisis has been extraordinary; as much for what it has required from our society as for what it has revealed of us as a people.

Far from causing division and discord, this crisis and the social distancing it has required, has allowed us to witness something profound and moving about ourselves: our fond and deeply felt wish to be connected with one another.

The role of connector is one we're privileged to play in the moments that matter most in your life – weddings and graduations, birthdays and business trips, events large and small – and it's that responsibility that motivates us most to get back to our regular service, as soon as possible.

That is why it is so important our government acted on a comprehensive relief act to ensure our airline – and our industry – are ready and able to serve you again when this crisis abates.

I want to relay to you, in as deeply personal a way I can, the heartfelt appreciation of my 100,000 United team members and their families for this vital public assistance to keep America and United flying for you.

This support will save jobs in our business and many others. And it allows us time to make decisions about the future of our airline to ensure that we can offer you the service you deserve and have come to expect as our customers.

While consumer demand has fallen, we have seen the need for our service and capabilities shifted. And, we've adapted to help meet those needs.

Right now, aircraft flying the United livery and insignia, flown by our aviation professionals, have been repurposed to deliver vital medical supplies and goods to some of the places that need it most. We're also using several of our idle widebody aircraft to use as dedicated charter cargo flights, at least 40 times per week, to transfer freight to and from U.S. locations as well as to key international business locations. At the same time, we are working in concert with the U.S. State Department to bring stranded Americans who are trying to return home back to their loved ones.

While much remains uncertain right now, one thing is for sure: this crisis will pass. Our nation and communities will recover and United will return to service you, our customers. When that happens, we want you to fly United with even greater pride because of the actions we took on behalf of our customers, our employees and everyone we serve.

Stay safe and be well,

Oscar Munoz
CEO

Working to bring people home – repatriation flights underway

By The Hub team , March 26, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

This week, we are operating 21 flights from Panama City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, to bring nearly 2,500 Americans home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

Map showing reinstated international flights to help bring customers home during COVID-19 crisis.

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

Domestic and international schedule reductions

By The Hub team , March 25, 2020

While travel demand and government restrictions continue to impact our schedule, we know some people around the globe are displaced and still need to get home. While our international schedule will be reduced by about 90% in April, we will continue flying six daily operations to and from the following destinations — covering Asia, Australia, Latin America, the Middle East and Europe — in an effort to get customers where they need to be. This remains a fluid situation, but United continues to play a role in connecting people and uniting the world, especially in these challenging times. Learn more about what we're doing to keep customers and employees safe.

Flights continuing from now through May schedule:

  • New York/Newark – Frankfurt (Flights 960/961)
  • New York/Newark – London (Flights 16/17)
  • New York/Newark – Tel Aviv (Flights 90/91)
  • Houston – Sao Paulo (Flights 62/63)
  • San Francisco – Tokyo-Narita (Flights 837/838)
  • San Francisco – Sydney (Flights 863/870)

In addition to the above, we will continue to operate the following flights to help displaced customers who still need to get home. In destinations where government actions have barred us from flying, we are actively looking for ways to bring customers who have been impacted by travel restrictions back to the United States. This includes working with the U.S. State Department and the local governments to gain permission to operate service.

Atlantic

The following flights will continue through March 28 westbound:

  • New York/Newark – Amsterdam (Flights 70/71)
  • New York/Newark – Munich (Flights 30/31)
  • New York/Newark – Brussels (Flights 999/998)
  • New York/Newark – Cape Town (Flights 1122/1123)
  • Washington-Dulles – London (Flights 918/919)
  • San Francisco – Frankfurt (Flights 58/59)

The final westbound departures on all other Atlantic routes will take place on March 25.

Pacific

  • We will continue to fly San Francisco-Seoul (Flights 893/892) through March 29 and San Francisco-Tahiti (Flights 115/114) through March 28.
  • Our final eastbound departures on all other Pacific routes will take place on March 25.
  • We will maintain some Guam flights as well as a portion of our Island Hopper service.
  • Hawaii's governor issued a mandatory 14-day self-quarantine order for all travelers arriving or returning to Hawaii. Travelers must complete a Hawaii Department of Agriculture form that will be distributed on board their flight which will also include the requirements for the 14-day quarantine, as well as the penalties. You must show a government issued ID upon arrival along with your form. You can find more information on the governor's website.

Latin America/South America

  • We will continue to fly Newark/New York – Sao Paulo (Flights 149/148) through March 27 outbound.
  • The last southbound departures on most other routes will take place March 24.

Mexico

  • We will reduce our Mexico operation over the next five days. After March 24, we will maintain a small number of daytime flights to certain destinations in Mexico — more to come in the next few days.

Canada

  • We will suspend all flying to Canada effective April 1.

In destinations where government actions have barred us from flying, we are actively looking for ways to bring customers who have been impacted by travel restrictions back to the United States. This includes working with the U.S. State Department and the local governments to gain permission to operate service.

The revised international schedule will be viewable on united.com on Sunday, March 22. We will continue to update our customers with information as it's available.

If you're scheduled to travel through May 31, 2020, and would like to change your plans, there is no fee to do so, regardless of when you purchased your ticket or where you're traveling. Please visit united.com for more information, or reference our step-by-step guide on how to change your flight, cancel and rebook later.

For any customer, including residents from other countries, whose international travel is disrupted by more than six hours because of schedule changes resulting from government restrictions, they will retain a travel credit equal to the value of their ticket. That credit can be used towards any flight, to any destination, for 12 months from the time of purchase. If the customer chooses not to use the credit, they will receive a cash refund at the end of that 12-month period.We continue to aggressively manage the impact of the coronavirus (COVID-19) outbreak on our employees, our customers and our business. Due to government mandates or restrictions in place prohibiting travel, we are reducing our international schedule by 95% for April. The revised international schedule will be viewable on united.com on Sunday, March 22.

Domestic schedule

We're also making changes to our domestic schedule. While we don't plan to suspend service to any single U.S. city now — with the exception of Mammoth Lakes and Stockton, CA — we are closely monitoring demand as well as changes in state and local curfews and government restrictions across the U.S. and will adjust our schedule accordingly throughout the month.

Additionally, today we announced a further reduction in our domestic schedule — the changes will result in a 52% overall domestic reduction from a previous 42%, and our overall capacity will now be down 68% overall.

Hub city Route suspensions Remaining service
Denver Arcata/Eureka
Amarillo
Kona
Kauai Island
SFO
IAH
SFO
SFO
New York/Newark Akron/Canton
Grand Rapids
Hilton Head
Honolulu
Milwaukee
Madison
Omaha
Portland, Oregon
Providence
Seattle
Salt Lake City
Sacramento
Knoxville
Fayetteville
ORD
ORD, DEN
IAD
ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN
ORD, DEN
ORD, IAH, DEN
ORD, IAH, DEN, SFO
IAD, ORD
IAD, ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN, SFO, LAX
IAD, ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN
Washington-Dulles Grand Rapids
Portland, Oregon
Sacramento
ORD, DEN
ORD, IAH, DEN, SFO, LAX
ORD, IAH, DEN, SFO, LAX
Houston Hartford
Boise
Grand Rapids
Lexington
Ontario, California
Palm Springs
San Jose, California
Akron/Canton
Reno
IAD, ORD, DEN
ORD, DEN, SFO, LAX
ORD
ORD, DEN
IAD, ORD
DEN, SFO
DEN, SFO, LAX
DEN, SFO
DEN
Los Angeles Arcata/Eureka
Austin
Boston
Baltimore
Bozeman
Cleveland
Kona
Kauai Island
Orlando
Madison
Kahului
Redding
Reno
San Antonio
St George
SFO
EWR, IAD, ORD, IAH, DEN, SFO
EWR, IAD, ORD, IAH, DEN, SFO
ORD, IAH, DEN
DEN
EWR, IAD, ORD, IAH, DEN, SFO
SFO
SFO
EWR, IAD, ORD, IAH, DEN, SFO
ORD, DEN
DEN, SFO
SFO
DEN, SFO
EWR, IAD, ORD, IAH, DEN
DEN
Chicago Asheville
Bismarck/Mandan
Bozeman
Kearney
Panama City
Eugene
Fresno
Spokane
Hilton Head
Wilmington
Jackson
Kahului
Palm Springs
Reno
San Jose
Valparaiso
IAD
DEN
DEN
DEN
IAH
DEN, SFO, LAX
DEN, SFO, LAX
DEN, SFO
IAD
IAD
IAH
DEN, SFO
DEN, SFO, LAX
DEN, SFO
DEN
IAH
San Francisco Atlanta
Nashville
Baltimore
Bozeman
Columbus
Detroit
Fort Lauderdale
Indianapolis
Kansas City
Madison
New Orleans
Omaha
Philadelphia
Pittsburgh
Raleigh/Durham
San Antonio
St Louis
Tampa
Fayetteville
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
ORD, IAH, DEN
DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
ORD, DEN
EWR, IAD, ORD, IAH, DEN
ORD, IAH, DEN
ORD, IAH, DEN
ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
EWR, IAD, ORD, IAH, DEN
ORD, IAH, DEN
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