'When opportunity knocks, have your bags packed' - United Hub

'When opportunity knocks, have your bags packed'

By Matt Adams

In honor of Black History Month, each week we will profile an employee who is helping to break barriers. Follow along throughout the month of February for these extraordinary stories of perseverance.

One of the more interesting things about pilots is the fact that most of them, from an early age, knew exactly what they wanted to be when they grew up. Captain Glendon (Glen) Fraser is no exception. In fact, he can still pinpoint the exact moment the aviation bug bit him. "I was eight years old in Jamaica, lying in the grass, and I saw this white streak in the sky," he remembers. "I asked my mother what it was, and she told me. She said, 'One day you'll be able to fly on one yourself.' From that day forward I wanted to be a pilot, and I never took my eyes off of that goal."

More than four decades later, Glen is still living that young boy's dream as a 777 Captain and Assistant Chief Pilot at United's Newark base. But it wasn't always so easy. When he was growing up in the 1970s and 1980s, there weren't many black pilots in the ranks of commercial airlines. For a young black man with aspirations of flying, finding a role model could be difficult. Glen managed to find his in an unlikely place. "I was in a Burger King in the Bronx (Glen, his mother and his six siblings immigrated to New York when he was young) when I was about 12 or 13, and I saw an African American guy in line. I knew he was a pilot because of the uniform, but I didn't let on; instead, I asked him what he did. He told me that he worked for United Airlines. It was the first time that I saw someone who looked like me who was a pilot. It made me believe that I could become one, too."

777 Captain and Assistant Chief Pilot, Glen Fraser Glen Fraser (left) at a Tuskegee Airmen event

Throughout high school, Glen excelled at baseball while harboring his dream of flying. One day during his senior year those two passions intersected in a most fortunate way. "We had a college recruitment fair in the school gymnasium, and the first booth I went to was the one for Embry-Riddle (the prestigious aeronautics university). The recruiter just happened to be the baseball coach; it was perfect." Glen went on to play ball at Embry-Riddle while taking flight training courses before being drafted by the Houston Astros. When an injury to his throwing arm derailed his baseball career, he turned his attention back to flying. It was during that time that he found another source of inspiration: The Tuskegee Airmen. Admitting that he knew very little about the famed World War II fliers, a book about the airmen titled The Lonely Eagles caught his attention. Not only did their story encourage him to become a pilot, it encouraged him to serve.

"I had always wanted to be in the military to pay a debt to this country, the country that helped me get where I was, but I also wanted to serve because of the Tuskegee Airmen."

After he was hired as a pilot by People Express, Glen was selected for the New York Air National Guard. While in the Guard, he attended a National Tuskegee Airmen convention in Chicago and found himself face-to-face with General Benjamin O. Davis, the legendary leader of the 99th Fighter Squadron at Tuskegee Army Air Base. That encounter led to him serving as president of the Major General Irene Trowell-Harris Chapter of the Tuskegee Airmen, a position that he occupies to this day. "We go around to schools, libraries, clubs — anywhere that will have us — and we talk about the Tuskegee Airmen and the difference that they have made not only in my life, but in the lives of so many others."

Glen most enjoys telling young people the story of the pioneering pilots. "I show them that you can do whatever you have a passion for, but you have to be determined, persistent and prepared. In our classroom we have a quote that says, 'When opportunity knocks, have your bags packed.' You can advance based on your merits, but you have to be ready and you have to have put in the work." After 31 years in the cockpit, Glen is acutely aware of the impact that he could have on the next generation of aviation, much like that pilot in the Burger King, or the one who flew over his home all those years ago. "Once, I was flying from Newark to Lima, and as we passed over Jamaica, I looked down to see where I used to live, and the thought hit me — what if there was another eight-year-old down there looking up at me?"

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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