Winter Festival in the Ice City of Harbin - United Hub
Employee Travel Blog

Winter festival in the city of Harbin

By The Hub team, January 20, 2017

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

By San Francisco based Airport Operations Station Support Senior Coordinator, Maridol Olarte

Winter is often considered cold, gloomy and miserable. I didn't realize the true definition of cold until our recent trip to Harbin, China. Misery, however, was far from what I felt. Harbin is known for its bitterly cold winters. It is called the "Ice City" for its well-known Ice Sculpture Festival during the winter season. A festival that is claimed to be the largest of its kind in the world and the reason why we ventured to Harbin during the cold winter months.

Winter ice sculptures in Harbin, China

Starting our trip from San Francisco we traveled to Beijing and once there we joined a locally organized all-inclusive private tour to the Harbin Ice and Snow Festival with co-workers and our families. Well prepared for subzero temperatures, our suitcases were full of bulky winter outfits. On our first day we started with three layers of winter clothing plus our winter coats, double layers of head covers and thick wool socks. The temperature that day was around 10 degrees. The next day it was negative 8 degrees so we added another layer of clothing, a neck warmer plus a jacket and an extra coat as well. On our third day it was even more cold with temps at negative 17 degrees so we added another thermal and a face mask. As you can imagine, we felt like we were dragging our bodies under this weight. To make matters worse, our cell phones froze and lost power in the cold very often. We had to use hand and foot warmers while holding them, as well as recharge them often. Going indoor to defrost every hour or so was a must. I know you're wondering… Is it worth going to this place with such drastic temperatures? The answer is: absolutely yes.

Colorfully lit ice sculptures at night in Harbin, China

We started our first morning with a visit at the center of Stalin Park where stands the Flood Control Monument, built to commemorate the tremendous feat of the Harbin people in controlling the massive flood of 1957. On our way to the park, you can see giant snow sculptures all over the city, which are made from giant blocks of ice from the frozen Songhua river. Afterward, we continued on to Central Street, which is lined with stores and restaurants. Intrigued by locals eating ice cream on this bitter cold winter day, we decided to try it too and it was delicious. We then proceeded to the Ice Lantern Show in Zhaolin Park. The magical and extraordinary ice lanterns and sculptures have literally made the park an icy wonderland with colorful humongous ice sculptures.

Ice sloping, a cold-weather winter activity in Harbin

Can you imagine swimming in freezing cold water? We watched a winter swimming performance on Songhua River and took part in some activities such as ice sloping and ice tubing. Taking a cable car ride across the river with the sight of the frozen water beneath you is a sight to behold. At the Ice and Snow Festival, there are many awesome ice and snow sculptures created by artists from all around the world. The freezing cold penetrates the bones, especially when you stay outside for longer periods of time, but the sight of the beautiful and impressive sculptures was so enjoyable we forgot about the cold.

An ice sculpture in the city of Harbin, China

This festival spreads across much of the city. You can see massive snow sculptures at Sun Island as well — located on the northern side of Songhua River and in downtown Harbin City. Sun Island is the only floodplain wetland ecology in a city center in China. The island is the pride of the locals and the pursuit of visitors. Each year, Sun Island becomes a paradise for the ice and snow festival sculptures art show. The island also has a zoo for Siberian tigers and provides a bus tour, allowing us to get close to the tigers. It was quite the adventure. Lastly, we visited Polarland, a theme park combining animal shows, polar land sights and interactive activities into one. Polarland is also located on Sun Island. This trip was a travel experience like no other on earth. The subzero temperatures didn't stop us from enjoying all of what the city has to offer. It was truly a trip of a lifetime.

United Cargo and logistics partners keep critical medical shipments moving

By The Hub team, July 02, 2020

By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.

United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.

Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.

A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.

United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.

Celebrating Juneteenth

By United Airlines, June 18, 2020

A message from UNITE, United Airlines Multicultural Business Resource Group

Fellow United team members –

Hello from the UNITE leadership team. While we communicate frequently with our 3,500 UNITE members, our platform doesn't typically extend to the entire United family, and we are grateful for the opportunity to share some of our thoughts with all of you.

Tomorrow is June 19. On this day in 1865, shortened long ago to "Juneteenth," Union soldiers arrived in Galveston, Texas, to announce that the Civil War had ended and all enslaved individuals were free. For many in the African-American community, particularly in the South, it is recognized as the official date slavery ended in the United States.

Still, despite the end of slavery, the Constitutional promise that "All men are created equal" would overlook the nation's Black citizens for decades to come. It wasn't until nearly a century later that the Civil Rights Act (1964) ended legal segregation and the Voting Rights Act (1965) protected voting rights for Black Americans. But while the nation has made progress, the killings of Ahmaud Arbery, Breonna Taylor and George Floyd have made it undeniably clear that we still have a lot of work to do to achieve racial parity and inclusion.

Two weeks ago, Scott and Brett hosted a virtual town hall and set an important example by taking a minute, as Brett said, "to lower my guard, take off my armor, and just talk to you. And talk to you straight from the heart."

Difficult conversations about race and equity are easy to avoid. But everyone needs to have these conversations – speaking honestly, listening patiently and understanding that others' experiences may be different from your own while still a valid reflection of some part of the American experience.

To support you as you consider these conversations, we wanted to share some resources from one of United's partners, The National Museum of African American History and Culture. The museum will host an all-day Virtual Juneteenth Celebration to recognize Juneteenth through presentations, stories, photographs and recipes. The museum also has a portal that United employees can access called Talking About Race, which provides tools and guidance for everyone to navigate conversations about race.

Our mission at UNITE is to foster an inclusive working environment for all of our employees. While we are hopeful and even encouraged by the widespread and diverse show of support for African Americans around the country – and at United - we encourage everyone to spend some time on Juneteenth reflecting on racial disparities that remain in our society and dedicating ourselves to the work that still must be done to fight systemic racism. By honoring how far we've come and honestly acknowledging how far we still must go, we believe United – and the incredible people who are the heart and soul of this airline - can play an important role in building a more fair and just world.

Thank you,

UNITE (United Airlines Multicultural Business Resource Group)

Leadership Team

Making every step of the travel journey safer for you

By United Airlines, May 20, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment, and to provide transparency and choice throughout the travel journey.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Rolling out touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing
  • 10
    Rolling out Clorox Total 360 Electrostatic Sprayers to disinfect in the airport

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Providing onboard items like pillows and blankets upon request
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Using electrostatic spraying to disinfect aircraft
  • 8
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove 99.97% of airborne particles
    • The cabin recirculated air is exchanged every 2-3 minutes

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

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