Never Let Someone Tell You Something is Not Possible - United Hub

Never let someone tell you something is not possible

By The Hub team , March 09, 2018

Lucimar Reis was 16 years old and in the next room over when she overheard her parents discussing her future. Her mom voiced concerns to her dad that she would not have as many or the same opportunities that her two brothers would because she was a girl, but her dad immediately rejected at that notion.

"She's mentally strong, works hard and has a good personality," her dad responded. "She's going to be very successful one day."

From that moment on, Reis has believed that she could accomplish anything she sets her mind to. And, well, she's accomplished quite a bit.

Lucimar Reis speaking at a conference

Reis is currently United's Director of Sales for Brazil. She joined the company in 1998 and has been the country sales director for Brazil since 2015.

"She is a bold and daring leader," said Jacqueline Conrado, a Brazilian marketing manager for United. "She's found ways to get teams to work better together, which has led to great achievements for the company."

A seasoned airline veteran, Reis was the first woman to become a Sales Executive at Brazilian airline Varig and also spent time at TAM Airlines before joining United.

Throughout her career, she's been in a predominately-male industry. Thanks to the confidence instilled by her father, she's never let that deter her.

"What's important is that I've never lost my female identity," Reis said. "Just because I may be in an industry dominated by men doesn't mean I have to appear strong and not sensitive. I keep my female perspective. There is a lot of value to add to a situation by having a diverse mix of people, and that's one thing I love about United – there are people from all walks of life throughout the company."

Reis never had the chance to let her dad know the profound impact he'd had on her. A few months after that life-changing, fly-on-the-wall moment, Reis's father suddenly passed away. But through his words from that day, she continues to carry on his memory, by sharing them with younger females at various events and conferences.

"Never let someone tell you something is not possible," Reis offers as advice to women. "You can have success in your career while maintaining both a good family balance and your feminism. You can be you. Being a woman is not a disadvantage at all."

United Zoom backgrounds for AvGeeks

By The Hub team , April 02, 2020

Calling all AvGeeks and travelers! Here's a fun way to take your next video call….from a United Polaris seat, the cockpit or cruising altitude. We're introducing United-themed backgrounds for use on Zoom, a video conferencing tool that many people are using to stay connected.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started. If you've already downloaded Zoom you can skip ahead to updating your background image (see instructions below).

  1. Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
  2. Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
  3. From here select, "choose virtual background" to upload your uniquely United photo.







Working to bring people home – repatriation flights underway

By The Hub team , April 02, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

We have operated more than 56 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 8,000 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

We fly crucial medical equipment for COVID-19 testing

By The Hub team , March 31, 2020

In the midst of mobilizing our cargo operations, our teams at New York/Newark (EWR) and Jacksonville (JAX) stepped in to assist Roche Diagnostics with transporting a vital component for an instrument being used for COVID-19 testing.

The component was stuck at EWR en route to the Mayo Clinic in Florida after another airline's flights were cancelled. A Roche employee contacted us asking for help and, within a few hours, our teams had the piece loaded onto a Jacksonville-bound aircraft, with arrangements in place to deliver it to the Mayo Clinic.

The item we shipped will allow the Mayo Clinic in Florida to process hundreds of COVID-19 tests per day. Mayo Clinic Laboratories has been on the front lines of increasing testing capacity to expedite caring for patients at this critical time and working to ease the burden being felt at test processing laboratories in a growing number of areas.

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