United 2016 full year and fourth quarter performance - United Hub

United Airlines Reports Full-Year and Fourth-Quarter 2016 Performance

January 17, 2017

  

CHICAGO, Jan. 17, 2017 /PRNewswire/ -- United Airlines (UAL) today announced its fourth-quarter and full-year 2016 financial results. 

  • Achieved best full-year on-time performance while reporting the lowest number of cancellations, delay minutes and mishandled bags in company history.
  • UAL reported full-year net income of $2.3 billion, diluted earnings per share of $6.85, pre-tax earnings of $3.8 billion and pre-tax margin of 10.4 percent. Excluding special items, UAL reported full-year net income of $2.9 billion, diluted earnings per share of $8.65, pre-tax earnings of $4.5 billion and pre-tax margin of 12.2 percent.
  • UAL reported fourth-quarter net income of $397 million, diluted earnings per share of $1.26, pre-tax earnings of $884 million and pre-tax margin of 9.8 percent. Excluding special items, UAL reported fourth-quarter net income of $562 million, diluted earnings per share of $1.78, pre-tax earnings of $857 million and pre-tax margin of 9.5 percent.
  • Technicians and related employees ratified a joint contract in the fourth quarter. UAL has completed new agreements with every domestic unionized work group in 2016.
  • Employees earned $628 million in profit sharing for 2016.

"Our fourth quarter financial and operating performance capped an outstanding year for United Airlines," said Oscar Munoz, chief executive officer of United Airlines. "In 2016, we put into action our plan to become the best airline in the world, and last year's results demonstrate we are on our way to achieving that ambition. We will continue delivering on this commitment by investing in our employees, elevating our customer experience and driving strong and consistent returns for our shareholders." 

Full-Year and Fourth-Quarter Revenue

For the fourth quarter of 2016, total revenue was $9.1 billion, an increase of 0.2 percent year-over-year. Fourth-quarter 2016 consolidated passenger revenue per available seat mile (PRASM) decreased 1.6 percent and consolidated yield decreased 1.2 percent compared to the fourth quarter of 2015. This outperformance versus the company's initial guidance was due to stronger close-in bookings and yields in November and December. For the full-year 2016, consolidated PRASM declined 5.4 percent compared to the prior year driven by factors including a strong U.S. dollar, lower surcharges, reductions from energy-related corporate travel, and declining yields.

"We saw meaningful improvement in the pricing and demand environment in the quarter," said Scott Kirby, president of United Airlines. "Looking forward, we anticipate first-quarter consolidated unit revenues to be approximately flat, marking the fourth straight quarter of sequential quarter-over-quarter improvement."

Full-Year and Fourth-Quarter Costs

Total operating expense was $8.0 billion in the fourth quarter, up 1.2 percent year-over-year. Excluding special charges, total operating expense was $8.1 billion, a 3.2 percent increase year-over-year. Consolidated unit cost (CASM) decreased 0.8 percent compared to the fourth quarter of 2015 due mainly to lower fuel expense. Fourth-quarter consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, increased 4.1 percent year-over-year driven largely by the impact of labor agreements ratified in 2016. For the full year, consolidated CASM decreased 2.9 percent compared to full-year 2015 due to lower fuel expense. Excluding special charges, third-party business expenses, fuel and profit sharing, consolidated CASM increased 2.8 percent compared to the prior year due primarily to new labor agreements.

"I am very pleased with core cost performance achieved in the fourth quarter and full-year 2016 where we kept non-fuel cost growth excluding new labor deals nearly constant," said Andrew Levy, executive vice president and chief financial officer of United Airlines. "I have great confidence we will achieve our cost efficiency targets outlined at our investor day as we look to offset rising fuel and labor costs."

Liquidity and Capital Allocation

In the fourth quarter, UAL generated $658 million in operating cash flow and ended the quarter with $5.8 billion in unrestricted liquidity, including $1.35 billion of undrawn commitments under its revolving credit facility. UAL generated $5.5 billion in operating cash flow for the full year. The company continued to invest in its business through capital expenditures of $880 million in the fourth quarter and a total of $3.2 billion for the full year. Including assets acquired through the issuance of debt and airport construction financing and excluding fully reimbursable projects, the company invested $1.1 billion during the fourth quarter and $3.3 billion for the full year in adjusted capital expenditures. Free cash flow, measured as operating cash flow less adjusted capital expenditures, was $2.2 billion for the full year.

For the 12 months ended Dec. 31, 2016, the company's return on invested capital was 19.3 percent. In the quarter, UAL purchased $156 million of its common shares. For full-year 2016, the company purchased $2.6 billion of its common shares, representing approximately 14 percent of shares outstanding, at an average price of $51.80 per share. As of Dec. 31, 2016, the company had $1.8 billion remaining to purchase shares under its existing share repurchase authority.

For more information on UAL's first-quarter 2017 guidance, please visit ir.united.com for the company's investor update.

Full-Year and Fourth-Quarter Highlights
Operations and Employees

  • In the fourth quarter, United technicians and related employees voted to ratify a new joint collective bargaining agreement. During 2016, the company reached new agreements with every domestic unionized work group.
  • Achieved best full-year on-time performance while reporting the lowest number of cancellations, delay minutes and mishandled bags in company history.
  • In December, United earned its sixth consecutive perfect 100 percent score on the Human Rights Campaign's Corporate Equality Index and a spot on the organization's list of "Best Places to Work for LGBT Equality."
  • Employees earned cash-incentive payments of approximately $30 million for achieving operational performance goals in the quarter, marking a full year of bonus payouts for a total of approximately $120 million.
  • Further enabled employees to provide a better experience to customers by equipping them with the technology and information they need, including more than 50,000 mobile devices in the operation.

Network and Fleet

  • In the fourth quarter, launched service to Havana, Cuba from its Newark and Houston hubs. During 2016, the company also introduced new routes between San Francisco and five international destinations including Tel Aviv; Xi'an, China; Singapore; Auckland, New Zealand; and Hangzhou, China.
  • In the fourth quarter, took delivery of the first Boeing 777-300ER in the company's fleet, named the "New Spirit of United," featuring the all-new United Polaris business class seat.
  • During the quarter, announced a modification to its narrowbody order book by converting its original order for 65 Boeing 737-700 aircraft into four 737-800 aircraft to be delivered in 2017 and 61 737 MAX aircraft with delivery dates to be determined.
  • During the year, took delivery of 22 new Boeing aircraft, including 737NGs, 787s and 777s, as well as six used Airbus A319 aircraft.

Customer Experience

  • Launched a reimagined international travel experience, United Polaris service, in December and opened the first premier United Polaris lounge in Chicago.
  • Opened automated screening lanes to increase efficiency and improve the screening experience for its customers at hubs in Chicago, Los Angeles and Newark during the fourth quarter.
  • During the year, redesigned and upgraded seven United Clubs across the system.
  • In 2016, re-introduced free snacks and began offering illy® premium coffee on board and in United Clubs.
  • For 2016, MileagePlus® loyalty program named best overall frequent flyer program in the world for thirteenth consecutive year by Global Traveler.
  • Flew 1,500 athletes, coaches and Team USA staff to the 2016 Rio Olympic and Paralympic Games over the summer as the company celebrated more than 35 years partnering with Team USA.
  • Expanded capabilities of United's award-winning mobile app, used on more than 28 million devices – enhancing the customer experience with new re-booking options and features to improve management of international travel documents.

About United

United Airlines and United Express operate more than 4,500 flights a day to 339 airports across five continents. In 2016, United and United Express operated more than 1.6 million flights carrying more than 143 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 737 mainline aircraft and the airline's United Express partners operate 483 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:

Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "forecast," "guidance," "outlook" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, revenue-generating initiatives, cost reduction initiatives and fleet replacement programs; our ability to utilize our net operating losses; our ability to attract and retain customers; demand for transportation in the markets in which we operate; an outbreak of a disease that affects travel demand or travel behavior; demand for travel and the impact that global economic conditions have on customer travel patterns; excessive taxation and the inability to offset future taxable income; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally; any potential realized or unrealized gains or losses related to fuel or currency hedging programs; the effects of any hostilities, act of war or terrorist attack; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; disruptions to our regional network; the costs and availability of aviation and other insurance; industry consolidation or changes in airline alliances; competitive pressures on pricing and on demand; our capacity decisions and the capacity decisions of our competitors; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); the impact of regulatory, investigative and legal proceedings and legal compliance risks; the impact of any management changes; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; weather conditions; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2015, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

-tables attached-

 

UNITED CONTINENTAL HOLDINGS, INC.
STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)
(In millions, except per share data)

(In millions, except per share data) Three Months Ended
December 31, 2016
Three Months Ended
December 31, 2015
%
Increase/
(Decrease)
Year Ended
December 31, 2016
Year Ended
December 31, 2015
%
Increase/
(Decrease)
Operating revenue:
Passenger:
Mainline
$6,295 $6,180 1.9 $25,414 $26,333 (3.5)
Operating revenue: Passenger: Regional 1,466 1,549 (5.4) 6,043 6,452 (6.3)
Operating revenue: Passenger: Total passenger revenue (B) 7,761 7,729 0.4 31,457 32,785 (4.1)
Operating revenue: Cargo 250 231 8.2 876 937 (6.5)
Operating revenue: Other operating revenue 1,041 1,076 (3.3) 4,223 4,142 2.0
Operating revenue: Total operating revenue 9,052 9,036 0.2 36,556 37,864 (3.5)
Operating expense:
Salaries and related costs
2,568 2,424 5.9 10,275 9,713 5.8
Operating expense: Aircraft fuel (C) 1,555 1,618 (3.9) 5,813 7,522 (22.7)
Operating expense: Landing fees and other rent 553 556 (0.5) 2,165 2,203 (1.7)
Operating expense: Regional capacity purchase 552 565 (2.3) 2,197 2,290 (4.1)
Operating expense: Depreciation and amortization 504 476 5.9 1,977 1,819 8.7
Operating expense: Aircraft maintenance materials and outside repairs 448 399 12.3 1,749 1,651 5.9
Operating expense: Distribution expenses 316 316 1,303 1,342 (2.9)
Operating expense: Aircraft rent 159 174 (8.6) 680 754 (9.8)
Operating expense: Special charges (D) (31) 131 NM1 638 326 NM1
Operating expense: Other operating expenses 1,423 1,296 9.8 5,421 5,078 6.8
Operating expense: Other Operating Expenses: Total operating expenses 8,047 7,955 1.2 32,218 32,698 (1.5)
Operating income: Operating income 1,005 1,081 (7.0) 4,338 5,166 (16.0)
Operating margin 11.1% 12.0% (0.9) pts. 11.9% 13.6% (1.7) pts.
Operating margin, excluding special charges (A) (Non-GAAP) 10.8% 13.4% (2.6) pts. 13.6% 14.5% (0.9) pts.
Nonoperating income (expense):
Interest expense
(148) (165) (10.3) (614) (669) (8.2)
Nonoperating income (expense): Interest capitalized 24 11 118.2 72 49 46.9
Nonoperating income (expense): Interest income 11 9 22.2 42 25 68.0
Nonoperating income (expense): Miscellaneous, net (D) (8) (31) (74.2) (19) (352) (94.6)
Nonoperating income (expense): Miscellaneous, net (D): Total nonoperating expense (121) (176) (31.3) (519) (947) (45.2)
Income before income taxes: Income before income taxes 884 905 (2.3) 3,819 4,219 (9.5)
Pre-tax margin 9.8% 10.0% (0.2) pts. 10.4% 11.1% (0.7) pts.
Pre-tax margin, excluding special items (A) (Non-GAAP) 9.5% 10.4% (0.9) pts. 12.2% 11.9% 0.3 pts.
Income tax expense (benefit) (E) 487 82 493.9 1,556 (3,121) NM1
Net income $397 $823 (51.8) $2,263 $7,340 (69.2)
Earnings per share, diluted $1.26 $2.24 (43.8) $6.85 $19.47 (64.8)
Weighted average shares, diluted 316 367 (13.9) 330 377 (12.5)
  1. NM means Not Meaningful

 

UNITED CONTINENTAL HOLDINGS, INC.
STATISTICS
  Three Months Ended
December 31, 2016
Three Months Ended
December 31, 2015
%
Increase/
(Decrease)
Year Ended
December 31, 2016
Year Ended
December 31, 2015
%
Increase/
(Decrease)
Mainline:
Passengers (thousands)
25,590 24,169 5.9 101,007 96,327 4.9
Mainline:Revenue passenger miles (millions) 45,608 44,470 2.6 186,181 183,642 1.4
Mainline:Available seat miles (millions) 55,440 53,814 3.0 224,692 219,989 2.1
Mainline:Cargo ton miles (millions) 790 679 16.3 2,805 2,614 7.3
Mainline:Passenger revenue per available seat mile (cents) 11.35 11.48 (1.1) 11.31 11.97 (5.5)
Mainline:Average yield per revenue passenger mile (cents) 13.80 13.90 (0.7) 13.65 14.34 (4.8)
Mainline:Aircraft in fleet at end of period 737 715 3.1 737 715 3.1
Mainline:Average stage length (miles) 1,804 1,869 (3.5) 1,859 1,922 (3.3)
Mainline:Average daily utilization of each aircraft (hours) 9:54 9:59 (0.8) 10:06 10:24 (2.9)
Regional:
Passengers (thousands)
10,433 10,983 (5.0) 42,170 44,042 (4.3)
Regional:Revenue passenger miles (millions) 5,930 6,248 (5.1) 24,128 24,969 (3.4)
Regional:Available seat miles (millions) 7,078 7,490 (5.5) 28,898 30,014 (3.7)
Regional:Passenger revenue per available seat mile (cents) 20.71 20.68 0.1 20.91 21.50 (2.7)
Regional:Average yield per revenue passenger mile (cents) 24.72 24.79 (0.3) 25.05 25.84 (3.1)
Regional:Aircraft in fleet at end of period 494 521 (5.2) 494 521 (5.2)
Regional:Average stage length (miles) 560 562 (0.4) 564 559 0.9
Consolidated (Mainline and Regional):
Passengers (thousands)
36,023 35,152 2.5 143,177 140,369 2.0
Consolidated (Mainline and Regional):Revenue passenger miles (millions) 51,538 50,718 1.6 210,309 208,611 0.8
Consolidated (Mainline and Regional):Available seat miles (millions) 62,518 61,304 2.0 253,590 250,003 1.4
Consolidated (Mainline and Regional):Passenger load factor:
Consolidated
82.4% 82.7% (0.3) pts. 82.9% 83.4% (0.5) pts.
Consolidated (Mainline and Regional):Domestic 85.2% 85.7% (0.5) pts. 85.4% 85.7% (0.3) pts.
Consolidated (Mainline and Regional):International 78.9% 79.0% (0.1) pts. 80.0% 80.7% (0.7) pts.
Consolidated (Mainline and Regional):Passenger revenue per available seat mile (cents) 12.41 12.61 (1.6) 12.40 13.11 (5.4)
Consolidated (Mainline and Regional):Total revenue per available seat mile (cents) 14.48 14.74 (1.8) 14.42 15.15 (4.8)
Consolidated (Mainline and Regional):Average yield per revenue passenger mile (cents) 15.06 15.24 (1.2) 14.96 15.72 (4.8)
Consolidated (Mainline and Regional):Aircraft in fleet at end of period 1,231 1,236 (0.4) 1,231 1,236 (0.4)
Consolidated (Mainline and Regional):Average stage length (miles) 1,441 1,456 (1.0) 1,473 1,487 (0.9)
Consolidated (Mainline and Regional):Average full-time equivalent employees (thousands) 84.8 82.1 3.3 83.9 82.1 2.2
  • Note: See Part II, Item 6 Selected Financial Data of the company's Annual Report on Form 10-K for the year ended December 31, 2015 for the definition of these statistics.

 

UNITED CONTINENTAL HOLDINGS, INC.
SUMMARY FINANCIAL METRICS

Note (A) provides a reconciliation of non-GAAP financial metrics to the comparable GAAP financial metrics and provides the reasons UAL management believes these financial metrics are useful.
(In millions, except per share data)

  Three Months Ended
December 31, 2016
Three Months Ended
December 31, 2015
%
Increase/
(Decrease)
Year Ended
December 31, 2016
Year Ended
December 31, 2015
%
Increase/
(Decrease)
Operating income (GAAP) $1,005 $1,081 (7.0) $4,338 $5,166 (16.0)
Operating margin (GAAP) 11.1% 12.0% (0.9) pts. 11.9% 13.6% (1.7) pts.
Operating income, excluding Special charges (Non-GAAP) 974 1,212 (19.6) 4,976 5,492 (9.4)
Operating margin, excluding Special charges (Non-GAAP) 10.8% 13.4% (2.6) pts. 13.6% 14.5% (0.9) pts.
Adjusted EBITDA, excluding special items (Non-GAAP) $1,474 $1,560 (5.5) $6,939 $6,912 0.4
Adjusted EBITDA margin, excluding special items (Non-GAAP) 16.3% 17.3% (1.0) pts. 19.0% 18.3% 0.7 pts.
Adjusted EBITDAR, excluding special items (Non-GAAP) 1,633 1,734 (5.8) 7,619 7,666 (0.6)
Adjusted EBITDAR margin, excluding special items (Non-GAAP) 18.0% 19.2% (1.2) pts. 20.8% 20.2% 0.6 pts.
Pre-tax income (GAAP) $884 $905 (2.3) $3,819 $4,219 (9.5)
Pre-tax margin (GAAP) 9.8% 10.0% (0.2) pts. 10.4% 11.1% (0.7) pts.
Pre-tax income, excluding special items (Non-GAAP) 857 939 (8.7) 4,462 4,498 (0.8)
Pre-tax margin, excluding special items (Non-GAAP) 9.5% 10.4% (0.9) pts. 12.2% 11.9% 0.3 pts.
Net income (GAAP) $397 $823 (51.8) $2,263 $7,340 (69.2)
Net income, excluding special items (Non-GAAP) 562 934 (39.8) 2,857 4,478 (36.2)
Tax adjusted net income, excluding special items (Non-GAAP) 562 602 (6.6) 2,857 2,883 (0.9)
Diluted earnings per share (GAAP) $1.26 $2.24 (43.8) $6.85 $19.47 (64.8)
Diluted earnings per share, excluding special items (Non-GAAP) 1.78 2.54 (29.9) 8.65 11.88 (27.2)
Tax adjusted diluted earnings per share, excluding special items (Non-GAAP) 1.78 1.64 8.5 8.65 7.65 13.1
Net cash provided by operating activities $658 $1,115 (41.0) $5,542 $5,992 (7.5)
Capital expenditures $880 $763 15.3 $3,223 $2,747 17.3
Adjusted capital expenditures 1,078 791 36.3 3,347 3,506 (4.5)
Free cash flow, net of financings (Non-GAAP) $(222) $352 NM $2,319 $3,245 (28.5)
Free cash flow (Non-GAAP) (420) 324 NM 2,195 2,486 (11.7)

 

UNITED CONTINENTAL HOLDINGS, INC.
RETURN ON INVESTED CAPITAL (ROIC)

ROIC is a Non-GAAP financial measure that we believe provides useful supplemental information for management and investors by measuring the effectiveness of our operations' use of invested capital to generate profits.
  Twelve Months Ended
December 31, 2016
Net Operating Profit After Tax (NOPAT)
Pre-tax income excluding special items 2
$4,462
Pre-tax income excluding special items: NOPAT adjustments 3 998
NOPAT $5,460
Effective cash tax rate 4 0.3%
Invested Capital (five-quarter average)
Total assets
$40,435
Total assets: Invested capital adjustments 5 12,182
Average Invested Capital $28,253
Return on Invested Capital 19.3%
  1. Non-GAAP Financial Reconciliation
  2. NOPAT adjustments include: adding back (net of tax shield) interest expense, the interest component of capitalized aircraft rent and net interest on pension.
  3. Effective cash tax rate is calculated by dividing cash taxes paid by adjusted pre-tax income.
  4. Invested capital adjustments include: adding back capital aircraft rent (at 7.0X) and deferred income taxes, less advance ticket sales, frequent flyer deferred revenue, tax valuation allowance and other non-interest bearing liabilities.
Notes: Twelve Months Ended
December 31, 2016
Pre-tax income $3,819
Pre-tax income: Add: Special items 643
Pre-tax income excluding special items $4,462

 

UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION (Continued)

(A) Pursuant to SEC Regulation G, UAL has included the following reconciliations of reported Non-GAAP financial measures to comparable financial measures reported on a GAAP basis.

CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. UAL believes that adjusting for special charges is useful to investors because special charges are non-recurring charges not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties, fuel sales and non-air mileage redemptions, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. In addition, the company believes that adjusting for MTM gains and losses from fuel derivative contracts settling in future periods and prior period gains and losses on fuel derivative contracts settled in the current period is useful because the adjustments allow investors to better understand the cash impact of settled fuel derivative contracts in a given period.
  Three Months Ended
December 31, 2016 in cents
Three Months Ended
December 31, 2015 in cents
%
Increase/
(Decrease)
Year Ended
December 31, 2016 in cents
Year Ended
December 31, 2015 in cents
%
Increase/
(Decrease)
CASM Mainline Operations (cents)
Cost per available seat mile (CASM)
12.43 12.37 0.5 12.22 12.42 (1.6)
CASM Mainline Operations (cents): Cost per available seat mile (CASM):Less: Special charges (D) (0.06) 0.24 NM1 0.29 0.15 NM1
CASM Mainline Operations (cents): Cost per available seat mile (CASM): Less: Third-party business expenses 0.13 0.16 (18.8) 0.11 0.13 (15.4)
CASM Mainline Operations (cents): Cost per available seat mile (CASM): Less: Fuel expense 2.33 2.53 (7.9) 2.16 2.87 (24.7)
CASM Mainline Operations (cents): CASM, excluding special charges, third-party business expenses and fuel 10.03 9.44 6.3 9.66 9.27 4.2
CASM Mainline Operations (cents): CASM, excluding special charges, third-party business expenses and fuel: Less: Profit sharing per available seat mile 0.22 0.28 (21.4) 0.28 0.32 (12.5)
CASM Mainline Operations (cents): CASM, excluding special charges, third-party business expenses, fuel, and profit sharing 9.81 9.16 7.1 9.38 8.95 4.8
CASM Consolidated Operations (cents)
Cost per available seat mile (CASM)
12.87 12.98 (0.8) 12.70 13.08 (2.9)
CASM Consolidated Operations (cents): Cost per available seat mile (CASM):Less: Special charges (D) (0.05) 0.22 NM1 0.25 0.13 NM1
CASM Consolidated Operations (cents): Cost per available seat mile (CASM): Less: Third-party business expenses 0.11 0.14 (21.4) 0.10 0.12 (16.7)
CASM Consolidated Operations (cents): Cost per available seat mile (CASM): Less: Fuel expense 2.49 2.64 (5.7) 2.29 3.01 (23.9)
CASM Consolidated Operations (cents): CASM, excluding special charges, third-party business expenses and fuel 10.32 9.98 3.4 10.06 9.82 2.4
CASM Consolidated Operations (cents): CASM, excluding special charges, third-party business expenses and fuel: Less: Profit sharing per available seat mile 0.19 0.25 (24.0) 0.25 0.28 (10.7)
CASM Consolidated Operations (cents): CASM, excluding special charges, third-party business expenses, fuel, and profit sharing 10.13 9.73 4.1 9.81 9.54 2.8

 

UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION (Continued)

UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including operating income (loss) excluding special charges, income (loss) before income taxes excluding special items, net income (loss) excluding special items, and net earnings (loss) per share excluding special items, among others. UAL also presented diluted earnings per share excluding special items for the periods presented in 2015 adjusted for the impact of tax expense using the effective tax rate from the respective period in 2016 in order to make the financial measures more comparable. UAL had minimal income tax expense in the second half of 2015 that was offset by the release of its deferred tax asset valuation allowance resulting in a net income tax benefit.
  Three Months Ended
December 31, 2016 (In millions)
Three Months Ended
December 31, 2015 (In millions)
$
Increase/
(Decrease)
%
Increase/
(Decrease)
Year Ended
December 31, 2016 (In millions)
Year Ended
December 31, 2015 (In millions)
$
Increase/
(Decrease)
%
Increase/
(Decrease)
Operating expenses $8,047 $7,955 $92 1.2 $32,218 $32,698 $(480) (1.5)
Operating expenses: Less: Special charges (D) (31) 131 (162) NM1 638 326 312 NM1
Operating expenses, excluding special charges 8,078 7,824 254 3.2 31,580 32,372 (792) (2.4)
Operating expenses, excluding special charges: Less: Third-party business expenses 69 86 (17) (19.8) 257 291 (34) (11.7)
Operating expenses, excluding special charges: Less: Fuel expense 1,555 1,618 (63) (3.9) 5,813 7,522 (1,709) (22.7)
Operating expenses, excluding special charges: Less: Profit sharing, including taxes 122 153 (31) (20.3) 628 698 (70) (10.0)
Operating expenses, excluding fuel, profit sharing, special charges and third-party business expenses $6,332 $5,967 $365 6.1 $24,882 $23,861 $1,021 4.3
Operating income $1,005 $1,081 $(76) (7.0) $4,338 $5,166 $(828) (16.0)
Operating income: Less: Special charges (D) (31) 131 (162) NM1 638 326 312 NM1
Operating income, excluding special charges $974 $1,212 $(238) (19.6) $4,976 $5,492 $(516) (9.4)
Income before income taxes $884 $905 $(21) (2.3) $3,819 $4,219 $(400) (9.5)
Income before income taxes: Less: special items before income taxes (D) (27) 34 (61) NM1 643 279 364 NM1
Income before income taxes and excluding special items $857 $939 $(82) (8.7) $4,462 $4,498 $(36) (0.8)
Net income $397 $823 $(426) (51.8) $2,263 $7,340 $(5,077) (69.2)
Net income: Less: special items, net of tax (D) 165 111 54 NM1 594 (2,862) 3,456 NM1
Net income, excluding special items 562 934 (372) (39.8) 2,857 4,478 (1,621) (36.2)
Net income, excluding special items: Less: Income tax adjustment using 2016 tax rate for 2015 (332) 332 NM1 (1,595) 1,595 NM1
Tax adjusted net income, excluding special items $562 $602 $(40) (6.6) $2,857 $2,883 $(26) (0.9)
Diluted earnings per share $1.26 $2.24 $(0.98) (43.8) $6.85 $19.47 $(12.62) (64.8)
Diluted earnings per share: Less: special items (0.09) 0.09 (0.18) NM1 1.95 0.74 1.21 NM1
Diluted earnings per share: Less: special income tax items 0.61 0.21 0.40 NM1 (0.15) (8.33) 8.18 NM1
Diluted earnings per share, excluding special items $1.78 $2.54 $(0.76) (29.9) $8.65 $11.88 $(3.23) (27.2)
Diluted earnings per share, excluding special items: Less: Income tax adjustment using 2016 tax rate for 2015 (0.90) 0.90 NM1 (4.23) 4.23 NM1
Tax adjusted diluted earnings per share, excluding special items $1.78 $1.64 $0.14 8.5 $8.65 $7.65 $1.00 13.1

 

UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION (Continued)

UAL provides financial metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) as well as earnings before interest, taxes, depreciation and amortization, and aircraft rent (EBITDAR), that we believe provides useful supplemental information for management and investors by measuring profit and profit as a percentage of total operating revenues. These financial metrics are adjusted for special items that are non-recurring and that management believes are not indicative of UAL's ongoing performance.
EBITDA and EBITDAR (in millions) Three Months Ended
December 31, 2016
Three Months Ended
December 31, 2015
Year Ended
December 31, 2016
Year Ended
December 31, 2015
Net income $397 $823 $2,263 $7,340
Adjusted For:
Depreciation and amortization
504 476 1,977 1,819
Adjusted For: Interest expense 148 165 614 669
Adjusted For: Interest capitalized (24) (11) (72) (49)
Adjusted For: Interest income (11) (9) (42) (25)
Adjusted For: Income tax expense (benefit) (E) 487 82 1,556 (3,121)
Adjusted For: Special items before income taxes (D) (27) 34 643 279
Adjusted EBITDA, excluding special items 1,474 1,560 6,939 6,912
Adjusted EBITDA, excluding special items: Aircraft rent 159 174 680 754
Adjusted EBITDAR, excluding special items $1,633 $1,734 $7,619 $7,666
UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt, airport construction financing and excluding fully reimbursable projects is useful to investors in order to appropriately reflect the non-reimbursable funds spent on capital expenditures.

 

Capital Expenditures (in millions) Three Months Ended
December 31, 2016
Three Months Ended
December 31, 2015
Year Ended
December 31, 2016
Year Ended
December 31, 2015
Capital Expenditures: Capital expenditures – GAAP $880 $763 $3,223 $2,747
Capital Expenditures: Capital expenditures – GAAP:Property and equipment acquired through the issuance of debt 271 69 386 866
Capital Expenditures: Capital expenditures – GAAP:Airport construction financing 23 12 91 17
Capital Expenditures: Capital expenditures – GAAP:Fully reimbursable projects (96) (53) (353) (124)
Capital Expenditures:Adjusted capital expenditures – Non-GAAP $1,078 $791 $3,347 $3,506
Free Cash Flow (in millions) Three Months Ended
December 31, 2016
Three Months Ended
December 31, 2015
Year Ended
December 31, 2016
Year Ended
December 31, 2015
Free Cash Flow: Net cash provided by operating activities $658 $1,115 $5,542 $5,992
Free Cash Flow: Net cash provided by operating activities: Less capital expenditures – Non-GAAP 880 763 3,223 2,747
Free Cash Flow: Free cash flow, net of financings - Non-GAAP $(222) $352 $2,319 $3,245
Free Cash Flow: Net cash provided by operating activities $658 $1,115 $5,542 $5,992
Free Cash Flow: Net cash provided by operating activities: Less adjusted capital expenditures – Non-GAAP 1,078 791 3,347 3,506
Free Cash Flow: Free cash flow - Non-GAAP $(420) $324 $2,195 $2,486

 

UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(B) Select passenger revenue information is as follows (in millions):
  4Q 2016
Passenger
Revenue
(millions)
Passenger
Revenue
vs.
4Q 2015
PRASM
vs.
4Q 2015
Yield
vs.
4Q 2015
Available
Seat Miles
vs.
4Q 2015
Domestic $3,378 4.0% (0.3%) 0.6% 4.3%
Atlantic 1,246 (5.2%) (2.8%) (0.2%) (2.4%)
Pacific 1,030 1.8% (6.0%) (6.2%) 8.1%
Latin America 641 6.0% 7.7% 4.2% (1.6%)
International 2,917 (0.5%) (2.2%) (2.0%) 1.8%
Mainline 6,295 1.9% (1.1%) (0.7%) 3.0%
Regional 1,466 (5.4%) 0.1% (0.3%) (5.5%)
Consolidated $7,761 0.4% (1.6%) (1.2%) 2.0%

 

UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(C) UAL's results of operations include fuel expense for both mainline and regional operations. (In millions, except per gallon)
  Three Months Ended
December 31, 2016
Three Months Ended
December 31, 2015
%
Increase/
(Decrease)
Year Ended
December 31, 2016
Year Ended
December 31, 2015
%
Increase/
(Decrease)
Mainline fuel expense excluding hedge impacts $1,270 $1,184 7.3 $4,640 $5,711 (18.8)
Hedge losses reported in fuel expense 6 (20) (175) NM1 (217) (604) NM1
Total mainline fuel expense 1,290 1,359 (5.1) 4,857 6,315 (23.1)
Regional fuel expense 265 259 2.3 956 1,207 (20.8)
Consolidated fuel expense 1,555 1,618 (3.9) 5,813 7,522 (22.7)
Cash paid on settled hedges that did not qualify for hedge accounting 7 (115) NM1 (5) (329) NM1
Fuel expense including all losses from settled hedges $1,555 $1,733 (10.3) $5,818 $7,851 (25.9)
Mainline fuel consumption (gallons) 804 784 2.6 3,261 3,216 1.4
Mainline average aircraft fuel price per gallon $1.60 $1.73 (7.5) $1.49 $1.96 (24.0)
Mainline average aircraft fuel price per gallon excluding hedge losses recorded in fuel expense $1.58 $1.51 4.6 $1.42 $1.78 (20.2)
Mainline average aircraft fuel price per gallon including cash paid on settled hedges that did not qualify for hedge accounting $1.60 $1.88 (14.9) $1.49 $2.07 (28.0)
Regional fuel consumption (gallons) 158 167 (5.4) 643 670 (4.0)
Regional average aircraft fuel price per gallon $1.68 $1.55 8.4 $1.49 $1.80 (17.2)
Consolidated fuel consumption (gallons) 962 951 1.2 3,904 3,886 0.5
Consolidated average aircraft fuel price per gallon $1.62 $1.70 (4.7) $1.49 $1.94 (23.2)
Consolidated average aircraft fuel price per gallon excluding hedge losses recorded in fuel expense $1.60 $1.52 5.3 $1.43 $1.78 (19.7)
Consolidated average aircraft fuel price per gallon including cash paid on settled hedges that did not qualify for hedge accounting $1.62 $1.82 (11.0) $1.49 $2.02 (26.2)
  1. Includes losses from settled hedges that were designated for hedge accounting. UAL allocates 100 percent of hedge accounting gains (losses) to mainline fuel expense.
  2. Includes ineffectiveness losses on settled hedges and losses on settled hedges that were not designated for hedge accounting. Ineffectiveness gains (losses) and gains (losses) on hedges that do not qualify for hedge accounting are recorded in Nonoperating income (expense): Miscellaneous, net.

 

UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(D) Special items include the following:
(In millions) Three Months Ended
December 31, 2016 (In millions)
Three Months Ended
December 31, 2015 (In millions)
Year Ended
December 31, 2016 (In millions)
Year Ended
December 31, 2015 (In millions)
Operating:
Labor agreement costs and related items
$(60) $18 $64 $18
Operating: Severance and benefit costs 10 4 37 107
Operating: Impairment of assets 48 412 79
Operating: Cleveland airport lease restructuring 74
Operating: (Gains) losses on sale of assets and other special charges 19 61 51 122
Operating: (Gains) losses on sale of assets and other special charges: Special charges (31) 131 638 326
Nonoperating and income taxes:
Losses (gain) on extinguishment of debt and other
7 (1) 202
Nonoperating and income taxes: Income tax expense (benefit) related to special charges 12 (11) (229) (11)
Nonoperating and income taxes: Income tax expense (benefit) related to special charges: Total operating and nonoperating special charges, net of income taxes (19) 127 408 517
Nonoperating and income taxes: Income tax adjustments (E) 180 88 180 (3,130)
Nonoperating and income taxes: Mark-to-market (MTM) losses from fuel derivative contracts settling in future periods 1 (8)
Nonoperating and income taxes:Prior period gains (losses) on fuel derivative contracts settled in the current period 4 (105) 6 (241)
Nonoperating and income taxes: Prior period gains (losses) on fuel derivative contracts settled in the current period:Total special items, net of income taxes $165 $111 $594 $(2,862)

 

Special items

 

Labor agreement costs and related items: The fleet service, passenger service, storekeeper and other employees represented by the International Association of Machinists and Aerospace Workers (IAM) ratified seven new contracts with the company which extended the contracts through 2021. The technicians and related employees represented by the International Brotherhood of Teamsters (IBT) ratified a six-year joint collective bargaining agreement which extended the contract through 2022. During 2016, the company recorded $171 million ($110 million net of taxes) of special charges primarily for payments in conjunction with the IAM and IBT agreements described above. As part of the ratified contract with the IBT, the company amended some of its technicians and related employees' postretirement medical plans. The amendments triggered curtailment accounting, resulting in the recognition of a one-time $60 million gain ($38 million net of taxes) for accelerated recognition of a prior service credit in one of the plans. Also, as part of the ratified contract with the Association of Flight Attendants, the company amended two of its flight attendant postretirement medical plans. The amendments triggered curtailment accounting, resulting in the recognition of a one-time $47 million gain ($30 million net of taxes) for accelerated recognition of a prior service credit.

 

Severance and benefit costs: During the three months and year ended December 31, 2016, the company recorded $10 million ($6 million net of taxes) and $37 million ($24 million net of taxes), respectively, of severance and benefit costs related to a voluntary early-out program for the company's flight attendants and other severance agreements. In 2015, the company recorded $107 million of severance and benefit costs primarily related to a voluntary early-out program for its flight attendants. In 2014, more than 2,500 flight attendants elected to voluntarily separate from the company for a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through the end of 2016.

 

Impairment of assets: In April 2016, the Federal Aviation Administration (FAA) announced that it will designate Newark Liberty International Airport (Newark) as a Level 2 schedule-facilitated airport under the International Air Transport Association Worldwide Slot Guidelines effective October 30, 2016. The designation was associated with an updated demand and capacity analysis of Newark by the FAA. In 2016, the company determined that the FAA's action impaired the entire value of its Newark slots because the slots are no longer the mechanism that governs take-off and landing rights. Accordingly, the company recorded a $412 million special charge ($264 million net of taxes) to write off the intangible asset. During its annual assessment in the fourth quarter of 2015, the company recorded $33 million ($22 million net of related income tax benefit) related to impairment of its indefinite-lived intangible assets (certain domestic slots and international Pacific routes), $8 million for the write-off of unexercised aircraft purchase options and $7 million for inventory held for sale. For the full-year 2015, the company also recorded other impairments, including $10 million for discontinued internal software projects and $10 million for the impairment of several engines held for sale.

 

Cleveland airport lease restructuring: During 2016, the City of Cleveland agreed to amend the lease, which runs through 2029, associated with certain excess airport terminal space (principally Terminal D) and related facilities at Hopkins International Airport. The company recorded an accrual for remaining payments under the lease for facilities that the company no longer uses and will continue to incur costs under the lease without economic benefit to the company. This liability was measured and recorded at its fair value when the company ceased its right to use such facilities leased to it pursuant to the lease. The company recorded a net charge of $74 million ($47 million net of taxes) related to the amended lease.

 

(Gains) losses on sale of assets and other special charges: During the three months and year ended December 31, 2016, the company recorded gains and losses on sale of assets and other special charges of $19 million ($12 million net of taxes) and $51 million ($33 million net of taxes), respectively. During 2015, the company recorded $122 million, which includes $60 million of integration-related costs primarily related to systems integration and training for employees, $32 million related to charges for legal matters, $16 million for the cease use of an aircraft under lease and $14 million for losses on the sale of aircraft and other miscellaneous gains and losses.

 

Losses (gain) on extinguishment of debt and other: During the year ended December 31, 2016, the company recorded $8 million ($5 million net of taxes) of losses due to exchange rate changes in Venezuela applicable to funds held in local currency and recorded a $9 million ($6 million net of taxes) gain on the sale of an affiliate. During 2015, the company recorded $202 million of losses as part of Nonoperating income (expense): Miscellaneous, net due primarily to the write-off of $134 million related to the unamortized non-cash debt discount from the extinguishment of the 6% Notes due 2026 and 6% Notes due 2028, and $61 million of foreign exchange losses on its holdings of Venezuela currency.

 

MTM (gains)/losses from fuel derivative contracts settling in future periods and prior period gains/(losses) on fuel derivative contracts settled in the current period: The company uses certain combinations of derivative contracts that are economic hedges but do not qualify for hedge accounting under U.S. generally accepted accounting principles. Additionally, the company may enter into contracts at different times and later combine those contracts into structures designated for hedge accounting. As with derivatives that qualify for hedge accounting, the economic hedges and individual contracts are part of the company's program to mitigate the adverse financial impact of potential increases in the price of fuel. The company records changes in the fair value of these various contracts that are not designated for hedge accounting to Nonoperating income (expense): Miscellaneous, net in the statements of consolidated operations. During the three months and year ended December 31, 2016, the company did not record any MTM gains or losses on fuel derivative contracts that will settle in future periods. For fuel derivative contracts that settled in the three months and year ended December 31, 2016, the company recorded MTM gains of $4 million and $6 million, respectively, in prior periods. During the three months and year ended December 31, 2015, the company recorded $1 million in MTM losses and $8 million in MTM gains, respectively, on fuel derivative contracts that will settle in future periods. For fuel derivative contracts that settled in the three months and year ended December 31, 2015, the company recorded MTM losses of $105 million and $241 million, respectively, in prior periods.

 

(E)     The company's effective tax rate for the three months and year ended December 31, 2016 was 55% and 41%, respectively. The rate for both periods was impacted by a special tax expense of $180 million. The company recorded approximately $180 million of deferred income tax expense adjustments in AOCI, which related to losses on fuel hedges designated for hedge accounting. Accounting rules required the adjustments to remain in AOCI as long as the company had fuel derivatives designated for cash flow hedge accounting. In 2016, we settled all of our fuel hedges and have not entered into any new fuel derivative contracts for hedge accounting. Accordingly, the company reclassified the $180 million to income tax expense in 2016. The effective tax rate for 2016 also represented a blend of federal, state and foreign taxes and the impact of certain nondeductible items.

 

The company's effective tax rate for the three months and year ended December 31, 2015 was impacted by the valuation allowance release. After considering all positive and negative evidence, the company concluded that its deferred income taxes would more likely than not be realized. The company released substantially all of its valuation allowance in the third quarter of 2015, which resulted in a $3.2 billion benefit in its provision for income taxes.

 

 

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

California-themed United Airlines Plane Soars into The Friendly Skies

October 13, 2019

SAN FRANCISCO, Oct. 13, 2019 /PRNewswire/ -- United has officially welcomed a one-of-a-kind, California-themed aircraft livery to its fleet – a Boeing 757 created by a San Francisco resident as part of the airline's national Her Art Here competition. Designed by artist Tsungwei Moo, the eye-catching plane is a tribute to the Golden State where United operates two major hubs – one in Los Angeles and the other in San Francisco – and features quintessential California imagery including sunglasses, palm trees and the Golden Gate Bridge.

Launched in February, United's Her Art Here contest gave female artists like Tsungwei the chance to use an airplane as their canvas, inspiring women around the world who may be interested in careers in the arts. A labor of passion, Tsungwei's creation was also shaped by her personal journey. The talented artist grew up in Taipei, Taiwan before emigrating to San Francisco 14 years ago aboard a United Airlines flight.

"It's truly a dream come true. The vibrant colors, sunshine and subject matter make it California. I could never imagine one day my art will be displayed on a United Airlines plane which brought me to the United States. There are no culture borders in art and it doesn't matter my status is an emigrant female artist. This plane has its mission now, to bring more joy into people's life, connecting people and uniting the world through experience art," noted Ms. Moo

Before taking to the skies, United's Her Art Here California plane spent time in Amarillo, Texas where it took 17 days for painters to transform the Boeing 757 into Tsungwei's winning design.

For video of the painting process and still images of the aircraft please visit https://app.box.com/s/nz0s3v3u1dwm5dkrhxahppwq6ni6va2r

Her Art Here Contest

Her Art Here is the first-of-its-kind contest designed to find and uplift underrepresented women artists by providing a chance to have their work painted on a canvas like no other – a United Airlines aircraft. According to the National Museum of Women in the Arts, while 51 percent of today's artists are women less than 13 percent of art on display in U.S. museums is by female artists. Having their designs painted on a Boeing 757 provides artists with a traveling canvas that flies on average 1.6 million miles a year and 476 cross-country trips. The aircraft is roughly 3,666 times larger than the typical 18" x 24" canvas.

The Her Art Here contest was open to those who identify as a woman, including cisgender, transgender, woman-aligned or non-binary, and reside in the United States, and asked artists to visually represent either New York/New Jersey or California, two key markets for the airline, in their own style, while combining the company's mission and what the communities in each region mean to the artist. Entries were scored by a panel of judges based on contest criteria and winners were determined based on a combination of judging scores and public voting.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, this year United:

  • Announced that MileagePlus award miles will never expire
  • Gave Economy customers a choice of complimentary snacks on domestic flights
  • Made DIRECTV free for every customer on more than 200 aircraft
  • Released a new version of the award-winning, most downloaded app in the airline industry
  • Launched a new tool called ConnectionSaver, dedicated to improving the experience for customers with connecting flights
  • Partnered with CLEAR on free or discounted memberships for MileagePlus members
  • Announced PlusPoints, new upgrade benefits for MileagePlus Premier members
  • And introduced products in its amenity kits made exclusively for the airline by luxury skincare line Sunday Riley

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 358 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 788 mainline aircraft and the airline's United Express partners operate 560 regional aircraft. United is a founding member of Star Alliance, which provides service to 195 countries via 26 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines, Worldwide Media Relations, 872.825.8640, media.relations@united.com

United Airlines CRJ-550 Tickets Available for Purchase Beginning Saturday, Oct. 12

October 10, 2019

CHICAGO, Oct. 10, 2019 /PRNewswire/ -- United Airlines today announced tickets for its newest regional fleet member, the Bombardier CRJ-550, will be available for purchase starting Saturday, October 12 for travel beginning Sunday, October 27. The initial schedule includes 15 cities from Chicago O'Hare.

The CRJ-550 is the world's only 50-seat regional aircraft to offer true first-class seating and other premium amenities, including:

  • Space for every customer to bring a roller bag on board.
  • A self-serve refreshment center for United First customers featuring a wide assortment of snacks and beverages.
  • More overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline.
  • The ability to stay connected while in flight with United Wi-Fi.

Initially, the CRJ 550 will fly between Chicago O'Hare and:

    • Allentown, Pennsylvania (ABE)
    • Bentonville, Arkansas (XNA).
    • Cedar Rapids, Iowa (CID)
    • Cincinnati (CVG)
    • Columbus, Ohio (CMH)
    • Des Moines, Iowa (DSM)
    • Grand Rapids, Michigan (GRR)
    • Greensboro, North Carolina (GSO)
    • Harrisburg, Pennsylvania (MDT)
    • Indianapolis, Indiana (IND),
    • Madison, Wisconsin (MSN)
    • Oklahoma City (OKC)
    • Richmond, Virginia (RIC)
    • St. Louis, Missouri (STL)
    • Tulsa, Oklahoma (TUL)

Additional cities will be added over the coming weeks from United hubs in Chicago, New York/Newark and Washington Dulles.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's news, United recently announced that MileagePlus miles will now never expire, giving members a lifetime to use miles on flights and experiences. Customers now have more free on board snack options as well, with a choice of Lotus Biscoff cookies, pretzels and the Stroopwafel. The airline also recently released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver – a tool dedicated to improving the experience for customers connecting from one United flight to the next – and launched PlusPoints, a new upgrade benefit for MileagePlus premier members.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 788 mainline aircraft and the airline's United Express partners operate 560 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, 872.825.8640, media.relations@united.com

United Airlines Launches New Pilot Recruitment and Development Program

October 03, 2019

CHICAGO, Oct. 3, 2019 /PRNewswire/ -- United Airlines today announced the launch of Aviate, its new pilot recruitment program and career website, offering aspiring and established pilots more opportunities and the fastest paths to achieving their dreams and becoming a United First Officer and, ultimately, Captain. The program's signature, structured career pathways offer pilots at all stages of their journey – from college training to regional airline flying – the most direct path to flying for United, as well as the quickest progression from college to the rank of first officer of any major airline program in the industry. Due to retirements, attrition and projected growth, the company anticipates hiring more than 10,000 pilots by 2029.

"With nearly half of our 12,500 pilots retiring in the next decade, combined with a period of strong growth at our airline, United is uniquely positioned to offer pilots the opportunity to get where they want to go in their careers faster than ever," said Bryan Quigley, United's senior vice president of flight operations and chief pilot. "With the most comprehensive global route network in the industry, and the most widebodies of any North American airline, United offers unparalleled opportunity for an exceptional and exciting career as we begin to welcome hundreds of new pilots every year."

Aviate: Love to fly, born to lead

Those who apply to Aviate and are successful in the selection process will receive a conditional job offer with United. Aviate will also provide coaching and development for pilots to develop into leaders whom exemplify the professionalism, level of excellence and commitment to providing safe, caring, dependable and efficient service that United expects from its pilots. Additionally, Aviate provides those who aspire to a career as a United Captain with the fastest, most direct route to achieving that goal. United's Aviate career path program offers pilots competitive benefits, including:

  • The fastest path within the industry to a major airline, with an Aviate regional partner minimum requirement of 24 months and 2,000 hours
  • More options in program entry points throughout a pilot's career and choice of select United Express carrier
  • Increased transparency and clarity along the path from program entry to flying for United
  • Improved career development, coaching and access to United pilots and learning tools
  • Deeper connections with our United family throughout the Aviate journey, with access to senior leadership, site visits and tours, and certain travel privileges

United is partnering with several of its regional United Express carriers, leading universities with established aviation programs, and training centers – including Lufthansa Aviation Training – to ensure pilots have the best opportunities to enroll in the innovative program. Current Aviate United Express partners are Air Wisconsin, ExpressJet, Mesa Airlines and CommutAir.

For more information on Aviate please visit unitedaviate.com.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's news, United recently announced that MileagePlus miles will now never expire, giving members a lifetime to use miles on flights and experiences. Customers now have more free on board snack options as well, with a choice of Lotus Biscoff cookies, pretzels and the Stroopwafel. The airline also recently released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver – a tool dedicated to improving the experience for customers connecting from one United flight to the next – and launched PlusPoints, a new upgrade benefit for MileagePlus premier members.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 788 mainline aircraft and the airline's United Express partners operate 560 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United to Host Record Number of Events Promoting Aviation Career Opportunities for Women

October 03, 2019

CHICAGO, Oct. 3, 2019 /PRNewswire/ -- United Airlines is celebrating Women in Aviation International's annual Girls in Aviation Day with an airline record total of 14 locations around the world. On Oct. 2 and Oct. 5, more than 500 girls from various non-profit organizations are joining United for hands-on experiences and to learn from women about various career opportunities available in aviation, with a focus on non-traditionally female roles.

To download photos, visit: https://unitedairlines.smugmug.com/GIAD/

"United is proud to celebrate Girls in Aviation Day, engaging girls around the world as they begin to think about their own futures, so we can ensure a strong future of women in the industry," said Human Resources and Labor Relations Executive Vice President Kate Gebo. "We are proud to have a uniquely diverse workforce, but we recognize we also have more work to do to stay on this path and will continue to do all we can to inspire more women to pursue careers in aviation."

United is committed to leading in advancing women in the aviation industry. As part of the airline's efforts to break down barriers and promote inclusion, United has worked with Women in Aviation for nearly 30 years, joining the organization in recruiting women and providing scholarships for aspiring pilots. The airline employs the most female pilots of any major airline.

"United takes meaningful action in their support of Women in Aviation International all year long. United's Girls in Aviation Day events add forums in countries where the WAI Chapter network hasn't yet reached, lighting the spark of opportunity in aviation for girls in countries all over the globe," said Molly Martin, Outreach Director for Women in Aviation International. "The dedication to showing girls all the possibilities in aviation is real for United, and they are playing an important role in shaping the future face of aviation."

United's efforts to bring more women into aviation extend beyond pilots. United was also the first commercial airline to sponsor an all-female technicians team in the international aerospace skills competition and its cyber security group is comprised of approximately 40% women, which is nearly four times higher than the industry average. Additionally, United's Executive Vice President of Technology and Chief Digital Officer Linda Jojo was recently named one of the Top 50 Most Powerful Women in Technology by the National Diversity Council.

As Girls in Aviation Day is celebrated across the world this week, United Airlines will host events in: Denver; Chicago; Newark; Washington Dulles; Houston; Los Angeles; San Francisco; Orlando; San Diego; Amsterdam; Paris; Edinburgh; Rome; and London.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's news, United recently announced that MileagePlus miles will now never expire, giving members a lifetime to use miles on flights and experiences. Customers now have more free on board snack options as well, with a choice of Lotus Biscoff cookies, pretzels and the Stroopwafel. The airline also recently released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver – a tool dedicated to improving the experience for customers connecting from one United flight to the next – and launched PlusPoints, a new upgrade benefit for MileagePlus premier members.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express partners operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Hold Live Webcast of Third-Quarter 2019 Financial Results

October 01, 2019

CHICAGO, Oct. 1, 2019 /PRNewswire/ -- United Airlines will hold a conference call to discuss third-quarter 2019 financial results on Wednesday, October 16, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its third-quarter financial results and fourth-quarter investor update after market close on Tuesday, October 15.

The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's news, United recently announced that MileagePlus miles will now never expire, giving members a lifetime to use miles on flights and experiences. Customers now have more free on board snack options as well, with a choice of Lotus Biscoff cookies, pretzels and the Stroopwafel. The airline also recently released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver – a tool dedicated to improving the experience for customers connecting from one United flight to the next – and launched PlusPoints, a new upgrade benefit for MileagePlus premier members.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express partners operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

New York/New Jersey Her Art Here Themed Livery Takes Flight on United Airlines

September 26, 2019

NEW YORK, Sept. 26, 2019 /PRNewswire/ -- United Airlines has officially welcomed a one-of-a-kind livery to its fleet that was created by a New Jersey native as a tribute to the New York/New Jersey region the airline serves from its Newark Liberty International Airport hub. Designed by artist Corinne Antonelli, the Boeing 757 features iconic imagery from the two states including the historic Red Mill in New Jersey, the New York City skyline and the Statue of Liberty, as well as a globe signaling United Airlines worldwide connectivity.

Ms. Antonelli designed the aircraft as part of United's Her Art Here contest, a competition that gave female artists the chance to use an airplane as their canvas and inspire women around the world who are interested in a career in the arts. According to the National Museum of Women in the Arts, while 51% of today's artists are women less than 13% of art on display in museums in the U.S is by female artists.

"It still feels like I am dreaming! I have seen the design on paper countless times, but now to see it, at its full scale in the physical world, there are no words to describe how proud I feel. My goal as an artist is to have people experience my art rather than just view it in a gallery, therefore having it displayed on an airplane has certainly been the most rewarding feeling I've ever experienced in my art career," noted Antonelli, who lives in Washington, NJ and is studying illustration at Ringling College of Art and Design in Florida.

Her Art Here is the first-of-its-kind contest designed to find and uplift underrepresented women artists by providing a chance to have their work painted on a canvas like no other — a United Airlines aircraft. Having their designs painted on a Boeing 757 provides artists with a traveling canvas that flies on average 1.6 million miles a year and 476 cross-country trips. The aircraft is roughly 3,666 times larger than the typical 18" x 24" canvas.

The Her Art Here contest was open to those who identify as a woman, including cisgender, transgender, woman-aligned or non-binary, and reside in the United States, and asked artists to visually represent either New York/New Jersey or California, two key markets for the airline, in their own style, while combining the company's mission and what the communities in each region mean to the artist. Entries were scored by a panel of judges based on contest criteria and winners were determined based on a combination of judging scores and public voting. The California livery will be unveiled in the coming weeks.

For video of the painting process and still images of the aircraft please visit: https://app.box.com/s/s7pt1ohhqss2bf2jtr0bgct9ow8vvpns

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Introduces PlusPoints - New Upgrade Benefits for MileagePlus Premier Members

September 24, 2019

CHICAGO, Sept. 24, 2019 /PRNewswire/ -- Today, United Airlines announced PlusPoints, a new upgrade benefit for Premier Platinum and 1K members that creates more opportunities – and more freedom – for them to be upgraded on flights. Top tier members will receive a bank of points that they can use to upgrade on all flights across United's global network, where they previously would have used Regional Premier Upgrades (RPU) or Global Premier Upgrades (GPU). With PlusPoints, members will be able to access all upgrades through united.com or United's mobile app, two features that make managing upgrades easier and are unique to United. United is the only global U.S. airline that lets members request all upgrades without making a phone call.

"We're making it even easier for our Premier members to use upgrades when and how they want," said Vice President of Loyalty and President of MileagePlus Luc Bondar. "The new PlusPoints program increases the overall number of upgrade opportunities for top tier Premier members, expands the fare classes where they can be used, and lets members request upgrades on multiple flights all at once. We already make it easy for members to manage all of their upgrades online, and the move to PlusPoints is yet another way we are making MileagePlus the best loyalty program in the industry."

How PlusPoints Works

On December 4, United will replace Regional Premier Upgrades and Global Premier Upgrades with PlusPoints. Each RPU will be worth 20 PlusPoints and each GPU will be worth 40 PlusPoints. Members using one RPU today to upgrade from Economy to United First on domestic U.S. and North American flights will use 20 PlusPoints from their banks. A member using one GPU today to upgrade from Economy to United Polaris business class on international long-haul flights will use 40 PlusPoints.

More Flexibility to Request Upgrades

PlusPoints gives members more flexibility to decide how to use their upgrades and creates more opportunities for them to be upgraded. Starting in December, members can use their points to join upgrade waitlists on multiple trips, and points won't be deducted from their accounts until upgrades are confirmed. Spreading upgrade requests across multiple trips makes it more likely that one or more of their trips will be upgraded. Members will still be able to confirm upgrades at booking if space is available.

PlusPoints also makes upgrading to and from premium economy more flexible. Upgrading from Economy to United Premium Plus and from United Premium Plus to United Polaris business class will be possible for less than the value of one GPU.

Fewer Restrictions, More Options

PlusPoints offers members new options to request upgrades and gives them the ability to customize their travel experience. While RPUs were restricted to upgrades in select regions, PlusPoints can be used for any United flight. Additionally, Premier Platinum members will now receive enough PlusPoints to upgrade from Economy to United Polaris business class, while Premier 1K members will be able to upgrade from discounted Economy fares to Polaris. From time to time, United may also allow 1K members the opportunity to use additional PlusPoints to skip the waitlist and receive a confirmed upgrade at booking when traveling on select international long-haul flights, even when upgrade fare classes are closed.

Importantly, PlusPoints does not replace or change United's Complimentary Premier Upgrades benefit. In recognition of their loyalty, all Premier members will continue to be placed on upgrade waitlists for flights operated by United and United Express when available. For more information on PlusPoints visit http://mileageplusupdates.com/.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Launches Online Campaign for Hurricane Dorian Relief Efforts

September 06, 2019

CHICAGO, Sept. 6, 2019 /PRNewswire/ -- Today, United Airlines reaffirms its commitment to lifting up communities in need, launching a Crowdrise fundraising campaign for those affected by Hurricane Dorian. Donations will support the airline's relief partners that provide assistance in the United States and internationally: American Red Cross, Airlink, Americares and Global Giving.

United is working directly with these partner organizations, as well as engaging with community leaders to assess disaster impact and provide aid to rebuild affected communities. United will match the first $100,000 raised and provide up to a total of 5 million bonus miles to give to individuals who make donations of $50 or more.

"United has a long tradition of stepping forward to assist in supporting individuals and communities impacted by hurricanes, such as Harvey, Irma and Maria," said Executive Vice President and Chief Administrative Officer Brett Hart. "After natural disasters, our generous customers, employees and MileagePlus members step forward to ask how they can again support those in need, and we are proud and humbled to facilitate this critical work."

United also works with relief partner Airlink to connect with non-governmental organizations (NGOs) that respond quickly and efficiently in the wake of major disasters. This past week, United flew more than 25 relief workers, including a team of search and rescue experts from Empact Northwest, to the Bahamas to aid in the most pressing needs identified by the local government.

"We can't thank United enough for allowing us to jump out of the gate right away to aid people devastated by this storm," said Airlink CEO Steven J. Smith. "Search and rescue, medical care, temporary shelter, and access to potable water are among the most immediate and pressing needs identified in the region. United's assistance is critical in ensuring the right type of help quickly reaches those recovering."

United will continue to work directly with its partner organizations and engage with community leadership to properly address disaster impact and provide assistance to rebuild affected communities. The online campaign platform is currently scheduled to be available for donations through Sept. 30. As the level of impact on affected communities develops, United continues to evaluate how it can best provide assistance to those in need.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Present at Morgan Stanley 7th Annual Laguna Conference

September 06, 2019

CHICAGO, Sept. 6, 2019 /PRNewswire/ -- United Airlines will present at the Morgan Stanley 7th Annual Laguna Conference on Thursday, Sept. 12. United Airlines' President Scott Kirby will present at the conference beginning at 12:15 p.m. PT / 3:15 p.m. ET.

The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Present at Cowen and Company 12th Annual Global Transportation Conference

August 29, 2019

CHICAGO, Aug. 29, 2019 /PRNewswire/ -- United Airlines will present at the Cowen and Company 12th Annual Global Transportation Conference on Wednesday, September 4. United Airlines' Executive Vice President and Chief Financial Officer Gerry Laderman and Executive Vice President and Chief Commercial Officer Andrew Nocella will present at the conference beginning at 11:30 a.m. ET / 10:30 a.m. CT.

The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Announces MileagePlus Miles Never Expire

August 28, 2019

CHICAGO, Aug. 28, 2019 /PRNewswire/ -- United Airlines announced that effective immediately, MileagePlus award miles never expire, giving members a lifetime to use miles on flights, experiences, hotels and more.

"We want to demonstrate to our members that we are committing to them for the long-haul and giving customers a lifetime to use miles is an exceptionally meaningful benefit," said Luc Bondar, vice president of loyalty and president of MileagePlus at United. "Our MileagePlus program provides customers more ways to earn and use miles than any other U.S. airline. More customers used miles to book award trips in 2018 than in any year before, and we expect with today's announcement that even more will use miles to travel the world in the years to come."

United continues to enhance its award-winning MileagePlus program, making it more beneficial for customers. Highlights include:

  • Recently announced partnership with CLEAR that includes free or discounted CLEAR membership pricing for U.S.-based MileagePlus members.
  • Award travel to more destinations than any other U.S. airline with service to more than 1,300 destinations through United and Star Alliance partners, and ability to book award travel on United and all Star Alliance partners through the United mobile app.
  • Most low-priced economy award availability of any global U.S. airline.
  • Everyday opportunities to use miles starting as low as 1,000 miles for eGift cards when purchasing through MileagePlusX.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that customers on all domestic flights can now choose from three complimentary inflight snack items, announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com