Warrior Games Come to Chicago - United Hub

Warrior Games come to Chicago

By The Hub team, June 30, 2017

Watch below as the United 777 BBQ Team meets with the Warrior Games athletes for a bbq.

More than 250 wounded and recovering service members and veterans representing teams from the Army, Marine Corps, Navy, Air Force, Coast Guard and U.S. Special Operations Command, as well as the United Kingdom Armed Forces and the Australian Defence Force will gather in Chicago June 30 - July 8 to compete in the Department of Defense Warrior Games. Established in 2010, the Warrior Games were created to enhance the recovery and rehabilitation of wounded warriors and to expose them to adaptive sports. This is the first year the games will be held outside of a military installation or a U.S. Olympic Committee facility, but the hope is that by bringing the games to Chicago, participants will have more of an opportunity to showcase their strength, resilience and dedication on a public stage.

Warrior Games participants overlook the Chicago River Photo by Petty Officer 1st Class Patrick Gordon - Commander, Navy Installations Command

As the 2017 official travel partner of the Warrior Games, we welcomed participants from all over the world as they arrived for the games this week at Chicago's O'Hare International Airport. Participants and their families will join volunteers and spectators as the tournament kicks off today with shooting, sitting volleyball and wheelchair basketball at McCormick Place's Lakeside Center. Tomorrow's activities include another full day of events ending with the Opening Ceremony concert at Chicago's Soldier Field. Grammy award-winning artists Blake Shelton and Kelly Clarkson will headline the concert with Jon Stewart as the host. Get tickets to the Opening Ceremony concert.

Warrior Games Group Photo

The games are an opportunity for athletes to showcase their enduring warrior spirit in the presence of their families and spectators. Most events are free and open to the public. You can find the full schedule along with more information about the games on the Warrior Games website: http://www.dodwarriorgames.com/.

Shot put athlete

Making our app more accessible for people with disabilities

By The Hub team, October 28, 2020

We're proud to launch a redesigned version of our United app to make it easier for customers with visual disabilities to manage all aspects of day-of travel, including check-in, viewing reservation details and flight status, bag tracking and more.

This latest version of our app is now available to both Android and iOS users, and it offers increased color contrast and more space between graphics. Furthermore, we have reorganized how information is displayed and announced to better integrate with screen reader technologies like VoiceOver and TalkBack, which are built into most handheld devices. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.

United Zoom backgrounds for AvGeeks

By The Hub team, October 27, 2020

Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.

Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.


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