We help Airlink provide Midwest flood relief - United Hub

We help Airlink provide Midwest flood relief

By The Hub team, August 01, 2017

Thousands of people have been forced to evacuate their homes after torrential rains recently caused historic flooding in parts of southern Wisconsin and northern Illinois. Through our Charity Miles program, Airlink, a nonprofit rapid-response disaster and humanitarian relief transport organization, was able to send volunteers to the region to assist with recovery efforts.

On July 28, we flew 21 volunteers deployed by the nonprofit group Team Rubicon to Chicago's O'Hare International Airport from around the country to help with cleanup and volunteer coordination. On July 31, we flew 11 additional volunteer responders. One of the volunteers, Jim Leckinger, traveled from Washington Dulles International Airport and headed to help the people of Johnsburg, Illinois.

"I would like to take a moment to thank United Airlines. They've really helped us out, particularly on this trip. There's several others flying into Chicago today to join the team that's already there, and we'll be there for a few weeks helping those folks out," said Jim.

Both Wisconsin and Illinois governors have declared a state of emergency as nearly 7,000 buildings have been affected by the flooding.

"Providing our customers with the ability to do good with their miles is at the heart of our Charity Miles program. We are proud to partner with Airlink to help Team Rubicon volunteers get to disaster zones to bring immediate assistance to those who need it most," said Corporate and Community Affairs Managing Director Suzi Cabo.

Thanks to our MileagePlus® Charity Miles program and the generosity of our customers and employees, Airlink can rapidly get responders to disasters wherever they occur in the world. As relief efforts continue, Airlink is anticipating sending more volunteers to the region over the upcoming weeks.

Would you like to help sponsor a volunteer's flight? MileagePlus members with accrued miles can donate their miles directly to Airlink through United's Charity Miles program.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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