Why we fly - United Hub

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

Whether it's visiting friends and relatives, traveling for work or simply exploring a new corner of the world, we all have a reason as to why we fly. No matter the reason you fly, the miles you earn and donate help our Miles on a Mission partners soar. Take a look at how some of our partner organizations have put our MileagePlus Members' donations to work.

Be The Match

"To deliver life-saving cells and hope to Be the Match patients, like me!"

Born This Way Foundation

"These donated miles will support Born This Way Foundation's mission of supporting the wellness of LGBTQ+ youth — and all young people — by expanding access to mental health resources and promoting kindness."

Combined Arms

"Combined Arms is uniting communities to accelerate the impact of veterans and their families."

Compass to Care

"To help children get to life-saving cancer treatment"


"We fly to save. We fly to save lives, saving homeless veterans anywhere, any time."

Gift of Adoption Fund

"Gift of Adoption flies to unite children with their families — giving them a chance to thrive!"

Holocaust Museum of Houston

"Holocaust Museum Houston flies United to educate people about the dangers of hatred, prejudice and apathy. Holocaust Museum Houston flies United to connect teachers with Holocaust and human rights educational resources."


"We fly today so those living with ALS can have a better tomorrow."

Lazarex Cancer Foundation

"At Lazarex we fly patients with cancer to clinical trials for hope and a chance at life!"


"Donate your miles to help refugees reach safe homes for the holidays."


"To get vital relief and recovery aid where it's needed most!"

Peruvian Hearts

"We fly to educate and empower girls in Peru."

Project Angel Heart

"To collaborate with partners & promote that #FoodIsMedicine"

Project HOPE

"United helps our medical teams deliver hope and support when people need it most!"

Rise Against Hunger

"We fly to bring hope to 2 million people around the globe facing food insecurity."

Swim Across America

"To make waves to fight cancer."

The Trevor Project

"Because every LGBTQ young person deserves to be valued, respected and loved for who they are."

Up2Us Sports

"My team needs me now more than ever. I will be there for them!"

Watts of Love

"Watts of Love brings solar light and hope to those living in the darkness of poverty!"

Waves for Water

"To bring access to clean water for everyone that needs it."

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
By United Newsroom, September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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